Advanced Training Engineer - APIs & Industrial Interfaces (human)

Advanced Training Engineer – APIs & Industrial Interfaces (human)

Neura Robotics • Metzingen

Your Entry into the Heart of Our Customer Relationships

In the Customer Success field, you're the bridge between technology and people. Whether it's through training sessions, solving technical challenges, or on‑site setups, each day offers new and exciting tasks. As part of an international team, you combine technical expertise with a service‑oriented mindset to provide the best support for our partners. You'll collaborate closely with departments like Engineering, Quality Assurance, and Product Management to create solutions that impress. Our Service Engineers, in particular, are always on the move, staying close to customers and ensuring our products meet global standards. You'll play a key role in delivering outstanding customer experiences—diverse, dynamic, and always at the heart of the action.

In this role, you will combine deep technical expertise with strong training and communication skills to deliver high‑quality advanced sessions within our Academy. You will design demo applications, explain complex interface concepts and ensure customers can effectively use our robots through modern industrial communication workflows.

Main Tasks

• Preparing and delivering advanced training sessions on API usage, software interfaces and system communication workflows.
• Creating hands‑on use cases, exercises and training documentation for industrial communication interfaces such as Modbus TCP, Profinet, OPCUA, Ethernet/IP and TCP/UDP.
• Designing, developing and maintaining advanced demo applications using our APIs (Python, C++) and PLCs.
• Ensuring seamless robot integration into industrial environments through testing, validation and communication troubleshooting.
• Collaborating closely with Development and Software teams to stay aligned with new features and system updates.
• Translating complex technical concepts into clear, structured and engaging explanations for customers and internal teams.
• Developing presentations, documents and course materials according to Academy standards.

What we can look forward to

You are a technology enthusiast with a strong engineering foundation and a passion for teaching. You enjoy turning advanced concepts into understandable, practical training experiences and supporting customers through hands‑on learning.

Qualifications

• Completed studies in Engineering, Computer Science, Automation or related fields.
• Solid knowledge of industrial communication protocols such as Modbus TCP, Profinet, OPCUA, Ethernet/IP and EtherCAT.
• Strong programming experience in Python, C++.
• Practical experience with API development, integration or system communication.
• Understanding of network communication, diagnostics and troubleshooting.
• Ability to explain complex technical topics clearly and logically.
• Strong presentation skills and confidence in delivering interactive and engaging sessions.
• A structured, solution‑oriented mindset with a passion for supporting learners during hands‑on sessions.
• Fluent in English and German.

What you can look forward to

Creative Freedom and Agility

Enjoy a dynamic, self‑reliant work culture with flat hierarchies, flexible hours and 30 vacation days. Ideal for those seeking an inspiring professional setting, whether you're starting out or an experienced exec.

Passion for Winning

A passionate and highly skilled team of international experts aiming to redefine robot assistants.

Attractive Compensation

Enjoy a competitive salary package along with exclusive employee discounts.

One Team

Whether it's a summer party or company town hall meetings, we celebrate our successes together.

Professional Growth

Support for your personal and professional development.