Business Support Specialist - Dusseldorf

Overview

Business Support Specialist DACH

at Kyowa Kirin International plc

Dusseldorf, Germany

WE PUSH THE BOUNDARIES OF MEDICINE.

LEAPING FORWARD TO MAKE PEOPLE SMILE

At Kyowa Kirin International (KKI), our purpose is to make people smile. This means more than drug discovery and development; it is about embedding care into everything we do to make a difference every day for those that need it most. We’re an inclusive pharmaceutical company that takes time to understand what really matters to our patients, their families, and their healthcare professionals, helping our people to take bold actions that deliver life-changing solutions sooner. Our culture is rooted in our values: Teamwork, Commitment to Life, Innovation, and Integrity. They help us to push boundaries to deliver extraordinary impact and make KKI a brilliant place to work.

Job Purpose

Independently support the entire Kyowa Kirin DACH organisation in administrative, organisational, and logistical processes and to lead the Business Support department (including personnel management). The role helps ensure the smooth operation of all departments at all times through efficient workflows, proper and accurate execution, and coordinated collaboration

Responsibilities

Key Responsibilities:

• Independently handling tasks that arise within the Business Support department
• Ensuring compliance with legal regulations
• Ensuring the department’s sustained, smooth operation
• Collaboration with various companies (including facility management, event agencies, and tax firms)
• Organising, planning, and managing internal and external events for KyowaKirin DACH and support for local/national events
• Management of documents in DocuSign and Conga
• Creation and processing of purchase orders/invoice and purchase requisitions
• Creation, management, and review of all types of contracts related to Business Support tasks, as well as for other departments upon consultation
• Coordination with the respective line manager regarding cross-functional onboarding and training plans, including scheduling
• Reception including receiving and sorting letters and packages

Qualifications

Position Requirements

• Completed business or comparable training, as well as very good English skills
• Very good knowledge of MS Word, Outlook, PowerPoint, and Excel; knowledge of Veeva, Concur, and CRM systems is a plus
• High level of service orientation, self‑organisation, and personal responsibility
• Strong technical understanding of processes, systems, and administration
• Ability to work in a team and willingness to collaborate across functions
• Position requires primary office presence (mandatory core hours in the office on Tuesdays and Wednesdays); hybrid work is possible on the remaining days of the week (working from home)
• Occasional travel and commuting, including overnight stays, as well as participation in national meetings and international conferences

Kyowa Kirin International is an equal opportunities employer.