Galleri Mobile Draw Experience Specialist #4806

The Galleri Mobile Draw Experience Specialist will be responsible for end‑to‑end onsite event management across the GRAIL customer base, a key activity deployed by partners to make Galleri available to their eligible participants. In this field‑based role located in your City and State, the candidate will primarily operate in the field, covering the East Coast and Central Region territory, with occasional travel to a GRAIL office or other locations as required.

Responsibilities

• Support growing teams across the enterprise and clinic channels, collaborating with cross‑functional work streams that drive success at scale across multiple customer channels.
• Serve as a liaison between Customer Success and other parts of the business such as marketing, partnerships, and lab operations, maintaining feedback loops to facilitate a successful event.
• Focus on execution for high‑value customer offering—onsite blood‑draw events—by collaborating closely with Marketing, Implementation, Customer Success, and Customer Service to ensure seamless overall events including pre‑ and post‑event work (mobile tour stops, onsite events at customer offices, and customer visits to GRAIL’s office).
• Maintain project plans using prepared tracking tools to enable event project management leading up to and after an event; provide support to cross‑functional partners to host blood‑draw events, both internally and with customers/prospects.
• Request scheduling of vendors and partners such as phlebotomists and provider networks as it relates to testing events.
• Serve as the lead for blood‑draw events (a combination of remotely led and onsite), coordinating internal and external staff activities to create a high‑quality, effective process for customers, and addressing potential problems that may arise. Collect feedback and share best practices to enable future scaling.
• Support the events team by providing project support and post‑event reporting; maintain a working knowledge of the complex needs of a variety of events.
• These responsibilities summarize the role’s primary responsibilities and are not an exhaustive list. They may change at the company’s discretion.

Required Qualifications

• BA/BS degree or equivalent experience.
• 3+ years of work experience with project management, project coordinating, account management, event planning, or event management; 2+ years accepted if candidates possess direct GRAIL experience.
• Ability to travel up to 90% to support onsite events.
• Positive “can do” attitude with a strong desire to roll up sleeves.
• Meticulously organized, consistently follows through, and is oriented toward operations.
• Excellent face‑to‑face, verbal, and written customer service and communication skills.

Preferred Qualifications

• Experience supporting in‑person or in‑office clinical operations or events with multiple work streams and stakeholders.
• Enthusiasm for creating order in chaotic environments.
• Experience supporting a sales organization and ability to influence and communicate effectively.
• Working knowledge of program/project management software preferred—Asana.

Physical Demands & Working Environment

• Hours and days may vary depending on operational needs.
• Standing or sitting for long periods of time may be necessary.
• May be exposed to hazardous materials, blood specimens, and instruments with moving parts, heating or freezing elements, and high‑speed centrifugation.
• Some lifting (up to 25 pounds) may be necessary.
• Ability to travel 90% as required.

Pay & Benefits

Expected full‑time annual base pay scale for this position is $77,000–$95,000, with actual compensation based on skills, experience, and location.

This role may be eligible for other forms of compensation, including an annual bonus and/or incentives, subject to the terms of the applicable plans and company discretion.

Employees in this role are also eligible for GRAIL’s comprehensive and competitive benefits package, including flexible time‑off or vacation; a 401(k) retirement plan with employer match; medical, dental, and vision coverage; and mindfulness programs.

Equal Employment Opportunity

GRAIL is an equal employment opportunity employer, and we are committed to building a workplace where every individual can thrive, contribute, and grow. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, disability, status as a protected veteran, or any other class or characteristic protected by applicable federal, state, and local laws. Additionally, GRAIL will consider for employment qualified applicants with arrest and conviction records in a manner consistent with applicable law and provide reasonable accommodations to qualified individuals with disabilities. Please contact us at (email protected) if you require an accommodation to apply for an open position.