Head of Key Account Sales

Head of Key Account Sales

Berlin | Full-time | Office-first

About the team

SumUp's European Key Account Sales team is at a genuine inflection point. We've built a dedicated team of 25 sales professionals across the UK, Italy, Spain, and Germany, focused on winning high-value merchants in the Hospitality, Retail, and Beauty sectors — and now we need the right leader to take it to the next level. This is a newly created role, designed to bring dedicated, specialised leadership to a team that has the talent and the market opportunity to become a dominant force in European Key Account sales. As Head of Key Account Sales, you'll own the European revenue target, unify four distinct markets under one strategic playbook, and build the kind of high-performing culture that consistently wins complex, high-value deals.

What you'll do

• Lead, coach, and develop Key Account Team Leads across the UK, Italy, Spain, and Germany, driving pipeline accuracy, professional growth, and a high-performance culture
• Own the European Key Account revenue target, with a clear focus on securing and growing merchant partnerships with a monthly Total Processing Volume of €50k+
• Define and refine the Key Account playbook across all four markets, ensuring the team is consistently targeting the right profiles in Hospitality, Retail, and Beauty
• Partner closely with Product, Marketing, and Solutions Engineering to sharpen SumUp's value proposition for large-scale European merchants
• Establish a structured management rhythm across Team Leads — including weekly forecasts and monthly business reviews — focused on high-value deal progression

What we're looking for…

• A proven track record as a senior sales leader, with significant experience in a closing role as an individual contributor before moving into leadership.
• Demonstrated experience managing and developing sales teams, including leading remotely across multiple markets or regions.
• Strong coaching ability, with a track record of developing Team Leads and improving both pipeline quality and sales performance.
• Comfort working with outbound sales tools such as Gong, Lusha, Sales Navigator, Outreach, or Pipedrive.
• Strategic and analytical thinking, with the ability to unify distinct markets under one playbook while adapting to local nuances.

Why you should join SumUp

• Opportunity to work with SumUppers globally on large‑scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office‑first setup
• Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
• Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
• A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education
• A corporate pension scheme where we match up to 20% of your contributions
• Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days
• Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches
• Break4me: 1-month sabbatical after 3 years of service
• Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited.