Operations Specialist Logistics (m/f/d)

J&T Express is a fast-growing global logistics company, built for e-commerce and last-mile delivery at scale.

We are not here to maintain systems.

We are here to build them — faster, smarter, and better.

Behind every strong network is not just movement.

It’s structure, data, and people who understand how everything connects.

Your Mission

You ensure that operations don’t just run —they run right, consistently, and at scale .

You are the link between data, processes, and execution across the network .

Your Responsibilities

• Drive and support standardized operational processes across stations (inbound, sorting, scanning, exception handling)
• Collect, validate, and analyze operational data to ensure accuracy and transparency
• Monitor service quality and delivery performance , identifying improvement areas
• Track and support key KPIs such as scanning rate, delivery success rate, and lead time
• Develop, update, and implement SOPs across the network
• Train frontline teams (on-site and remote) to ensure consistent execution
• Act as a key interface to resolve operational issues (e.g. system errors, equipment failures, compliance topics)
• Collaborate cross-functionally to continuously improve operational performance

What You Bring

• Bachelor’s degree or higher
• Minimum 5 years of experience in logistics, express delivery, or warehouse operations
• Strong understanding of end-to-end logistics processes
• Experience in team leadership (3+ team members)
• Strong analytical mindset and confident handling of data and KPIs
• Excellent communication skills with the ability to clearly explain problems and solutions
• Proven ability to solve operational challenges in real environments
• Strong interpersonal presence
• Fluent in German and English

If you like connecting data, operations, and real execution on the ground —