Project Manager, Events

In This Role, You Will:

• Serve as a point of contact for the customer, managing their pre‑event and onsite experience using the Cvent Platform
• Lead the project through engaging with the customer, vendors and internal resources to ensure the success of the project
• Communicate and adhere to project milestones and internal metrics
• Directly support and consult with customers on how to best leverage Cvent’s Virtual and Onsite Solutions
• Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials
• Work with strategic partners to ensure successful delivery of hardware and supplies onsite
• Troubleshoot potential issues to ensure the customer’s success at their event
• Configure event specific technology prior to and onsite at customer events
• Manage several concurrent projects
• Work onsite to ensure success on the day of the event – up to 40% travel required

Here’s What You Need:

• Bachelor’s degree required
• 1+ years of customer success or event planning experience
• Preferred industry (event) and/or onsite technical event support
• Excellent communication skills (verbal and written)
• Qualified applicants must be able to lift at least 50 pounds such as large boxes, printers, etc.
• Ability to multi‑task and ability to work in a dynamic, fast‑changing entrepreneurial environment
• Must be able to integrate knowledge across disciplines to ensure event execution success
• Ability to work within a team to achieve goals
• Strong business acumen, ethics and high integrity
• Excel at developing relationships over the phone, email and in person
• Strong understanding of the onsite event management experience
• Able to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software