Sales Development Representative - Retail & E-commerce

About The Role

We’re super excited to welcome our next teammate to our global Sales development team, focusing on the DACH region. This is not your typical high‑volume sales development role. At Voyado, we work within a clearly defined niche – retail and e‑commerce – and that changes everything! Instead of calling 100 random companies a day, you’ll deep‑dive into a carefully selected group of brands, truly understand their business, and craft creative, thoughtful ways to connect with them. If you’re curious about how e‑commerce brands grow, love researching companies and decision‑makers, and enjoy combining strategy with creativity in your outreach, we’d love to hear from you.

At Voyado, driving new business is about relevance – not volume. As our SDR for DACH, your mission is to create meaningful new business opportunities within retail and e‑commerce. You’ll be part of our Global Sales Development team and work closely with Sales, Marketing and Partner Managers to strategically expand our footprint in the region.

You’ll become an expert in:

• The retail and e‑commerce landscape in the DACH region
• The systems brands use (e.g. e‑com platforms, CRM, loyalty tools)
• Their growth ambitions and operational challenges
• The people behind the brands – from CRM Managers to CMOs

What You’ll Be Up To

Research‑first prospecting

• Identify and deeply understand selected retail and e‑commerce brands in the DACH region
• Map stakeholders, decision‑makers and tech stacks
• Spot triggers: expansion, rebranding, new markets, funding, platform changes

Strategic & creative outreach

• Craft tailored outreach strategies per account (email, LinkedIn, events, cold‑calls, gifting, partnerships)
• Write sharp, relevant messaging that shows you’ve done your research
• Experiment with creative ways to get attention and build trust

Market builder

• Continue to strengthen Voyado's position on the retail & e‑com map in the DACH region
• Attend relevant events and build relationships in the ecosystem
• Collaborate closely with Marketing and Sales on campaigns and account strategies

Structured execution

• Use modern sales tech to plan, test and optimise your outreach
• Work towards clear goals – and celebrate wins together

Your onboarding will start with learning about our platform from the inside and out, so that you’ll be able to effectively communicate our value proposition to decision makers in the retail industry. You’ll become a true Voyado ambassador, often the first point of contact for new prospects and the one selling a vision, not a product.

Who are you?

You’re curious by nature. When you discover a new brand, you want to understand how they grow, who they target, and what systems they use. We’re looking for a collaborative and motivated individual who enjoys building relationships and is excited about creating value through sales. You thrive in a fast‑paced environment, are a natural connector, a true team‑player, eager to develop yourself in SaaS sales, all while being results‑driven and motivated by working towards set targets with a winning mentality.

You probably:

• Enjoy researching companies and connecting dots
• Like writing and tailoring messages rather than sending templates
• Thrive when you can combine structure with creativity
• Are energized by building something in a focused market

You’re a natural connector, a team player, and genuinely interested in retail, e‑commerce and tech.

Skills & Background

• Excellent writing and communication skills – you know how to make messaging relevant
• Strong research ability – you can turn scattered information into clear insights
• Commercial mindset and ambition to grow within B2B SaaS
• Comfortable working in a structured way with data and CRM systems
• Fluency in English

Why this role is different

• Focus over spray‑and‑pray
• Insight over scripts
• Creativity over repetition

What’s in it for you?

Voyado is a Swedish purpose‑driven company where every opinion is recognised and where you’ll be successful when putting the customer first. Here, you’ll get the opportunity to work self‑driven with strong support that you can leverage at any time. We care for our Voyadoers and put a lot of time and effort into keeping and nurturing our knowledge‑sharing and friendly culture. We’re personal and that extends into everything about us.