Sales Operations Specialist (m/f/d)

Location

Europe/Middle East/Africa, Germany, North Rhine Westphalia, Rhein-Kreis Neuss

Position Overview

Retail Excellence Position in a dynamic market environment with growth orientation. Reports to the Customer Finance & Operations Lead Germany and based in Neuss.

Responsibilities

• Invoice & Trade Spend Management
• Tracking and analysis of Trade Investments across FMCG and OTC customers
• Preparation, analysis and visualization of relevant KPIs for Budget and Invoice Management
• Creation of meaningful dashboards (e.g., in Power BI and Excel)
• Process optimization & Tool Management
• Implementation and further development of efficient sales processes
• Identification and removal of bottlenecks and standardization of workflows across customers
• Use of Power BI, Excel and AI‑based tools to automate and increase efficiency
• Management, further development and optimization of sales tools
• Ensuring high data quality and training and supporting the Sales Team
• Administrative and operational support of the sales team
• Interface management between Retail Excellence, Sales and Finance
• Support in analyses, reporting and decision-making bases

Qualifications

• Completed (professional) university degree, preferably with business administration focus
• First professional experience in Key Account Management, Finance, Sales Operations or Retail Excellence – preferably in FMCG
• Strong analytical skills and high affinity for numbers
• Strong interest in automation, AI applications and new digital tools
• Excellent organizational and analytical skills
• High results orientation, above‑average commitment and strong team spirit
• Excellent English and German language skills in written and spoken

Benefits

• Open and friendly working atmosphere with flat hierarchies and Du culture
• Exciting and varied projects in a dynamic and international work environment
• Modern and flexible working models and career‑promoting measures in line with family and work – work mobile and flexibly: use the freedom of mobile working two days a week
• Individual personal and professional development and training opportunities
• Attractive salary and above‑average social benefits
• Attractive corporate benefits such as a personal shop, a varied canteen, free fruit, and access to our fitness studio, fitness classes and other health offerings

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.