SAP Customer Engagement Manager (f/m/d)

Stellenbeschreibung:

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 224,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering, R&D, Cloud, AI, IT infrastructure, BPO, industry-specific solutions including financial services, healthcare, manufacturing, retail, telecommunications, and public sector.

Responsibilities

Understand customer requirements about their SAP Landscape and facilitate solutions, technical services with alignment of SAP backend support (TechOps) team on SAP RISE Platform.
dCEM is primary SPOC for RISE customers and will engage with customers on regular basis to provide guidance about their SAP Landscape functioning or any maintenance (planned/unplanned).
DCEM team member works very closely with SAP IAE, CAA, TSM, CDM teams to ensure the customer has all necessary guidance and information needed for their SAP Landscape functioning & planning.
SAP RISE Platform offers all latest SAP technologies with options for the customer to select their own hyperscaler (AWS, Azure or GCP).
This role is customer facing and will require joining meetings, answering technical queries from the customer team and presenting assessments.

Qualifications

At least B2 English and German language level
Bachelor's degree in IT, Computer Science, Business Management, or a related field (preferred).

We promote equal opportunities for all employees, regardless of their cultural and social background, gender, disability, age, religion, beliefs, and sexual identity. We give priority consideration to severely disabled applicants and those of equal status in the case of equal suitability.