Senior Business Intelligence Analyst, Strategic Planning & Insights

About the team

Zillow’s Preferred Strategy & Insights team helps shape the future of the selling experience by turning data into decisions across our for‑sale partner program. This team works closely with partners across Product, Operations, Sales, Marketing, and Finance to improve the seller journey, inform strategy, and support solutions that help more customers move with confidence.

About the role

As a Senior Business Intelligence Analyst, you will help drive strategy for Zillow’s Preferred Seller business by translating complex data into clear recommendations and measurable action. You’ll partner across teams to identify growth opportunities, improve conversion and operational performance, and shape the reporting, forecasting, and insights that guide business decisions.

Responsibilities

• Define and track key success metrics across the Preferred Seller journey to measure performance and identify growth opportunities.
• Own core business reporting, dashboards, forecasts, and weekly, monthly, and quarterly reviews to inform stakeholders and executive leadership.
• Lead A/B tests, pilots, and experiments to evaluate performance and guide data‑driven decisions.
• Use data to uncover trends and opportunities that improve seller conversion, sales performance, and operational efficiency across the seller and buyer funnels.
• Partner with leaders across Product, Operations, Sales, Marketing, and Finance to turn business questions into actionable analysis and recommendations.
• Work with Engineering, Data, and business stakeholders to define requirements and build scalable datasets, models, and analytic solutions.
• Design clear, compelling analyses and visualizations that help internal teams understand performance and make decisions faster.
• Provide thought leadership across the organization and help guide and mentor junior analysts on the team.

Remote Work

This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

Compensation and Benefits

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $118,600.00 - $189,400.00 annually. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range is $112,700.00 - $179,900.00 annually. This position is also eligible for equity awards based on factors such as experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Qualifications

• You have a bachelor’s or master’s degree in a quantitative field such as science, engineering, economics, mathematics, or statistics, or equivalent practical experience, along with 5–10 years of experience in analytics, operations, consulting, FP&A, or a related field.
• You have strong SQL skills and experience with BI and visualization tools such as Tableau or Periscope, with Python or R experience preferred.
• You know how to use AI‑powered tools and LLMs to improve analytical workflows, including data modeling, code generation, and storytelling.
• You can build models in Excel and turn analysis into clear, executive‑ready presentations and recommendations.
• You have experience independently leading cross‑functional projects from problem definition through analysis, recommendation, and implementation.
• You can design reporting frameworks and analytical roadmaps and communicate them effectively to peers and senior stakeholders.
• You bring strong statistical judgment, business acumen, and a customer‑focused mindset to your work.
• You communicate complex ideas clearly, collaborate effectively across teams, and value diverse perspectives.
• Here at Zillow - we value the experience and perspective of candidates with non‑traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Equal Employment Opportunity Statement

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.