Senior Content Designer - Lending

Senior Content Designer - Lending

Category: Design & User Experience
Location: Mountain View, California; San Francisco, California
Job ID: 19616

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Join the QuickBooks Lending team as a Senior Content Designer to lead content strategy for end to end Lending experiences tailored for small businesses. In this role, you will partner with lead designers on initiatives, elevate the content craft on our team, and create scalable content frameworks to drive maximum impact across the end-to-end user experience. This content designer will have the advantage of working on a high-performing/high impact team and will be able to learn through peer review, feedback, and access to our industry-leading content design site, a source of truth for voice, tone, style, and principles.

Responsibilities

• Partner closely with interaction and visual designers to build easy-to-use products that solve real problems.
• Transform complex financial jargon into conversational, approachable language.
• Craft UI text, product messaging, landing pages, emails, and other project deliverables.
• Help our partners understand the QuickBooks voice and tone system—through examples, training, and review sessions.
• Collaborate effectively with other designers, content strategists, product managers, marketers, and researchers. We are one big team, and we value everyone’s insights.
• Eagerly solicit feedback and contribute constructively to design reviews.
• Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends.
• Explore tons of ideas and then narrow to 2 or 3 based on experimentation and customer research.
• Work on multiple projects at a time, using strong communication skills to manage time and expectations appropriately.

Qualifications

• 6 years of experience in content design, content strategy, or related field.
• Deep knowledge of content design principles and methods. You are a designer who works with words.
• Curiosity and commitment to testing new ideas and innovating to drive business results.
• Effective communicator, presenter, and negotiator.
• Excellent verbal and written English skills.
• A strong portfolio demonstrating your craft and collaborative process.
• Bachelor’s degree in English, Journalism, Human-Computer Interaction Design, or another relevant field or equivalent experience (Master’s degree a plus but not required).

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

Bay Area California: $149,000 - $201,500 (see more about our compensation and benefits at Intuit®: Careers | Benefits)