Staff Financial Analyst, Intuit Customer Success

Staff Financial Analyst, Intuit Customer Success

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At Intuit, our mission is to power prosperity around the world. Within that mission, Intuit Customer Success (ICS) plays a critical role in connecting millions of customers to the right mix of AI-driven experiences and human expertise—at exactly the moment they need it most.

The Staff Financial Analyst (SFA) plays a critical role in aligning strategic investments with business leaders, evaluating financial impact from operations initiatives, and building AI-enabled financial models to drive critical insights to enable effective decision making.

Responsibilities

You will partner across finance teams and cross-functional teams to ensure financial outcomes are tightly linked to operational drivers and decisions—enabling growth, efficiency, innovation, and insight across ICS. Examples of projects and responsibilities include:

Strategic & Financial Planning

• Partner with ICS Finance and ICS business teams to develop short- and long-term strategic and financial plans, identifying opportunities for investment and growth
• Build and refine AI-enabled financial models to evaluate business performance, unit economics, and ROI
• Partner with business teams to execute strategic plans via tight, agile loop of investing, testing, and learning to optimize capital allocation

FP&A Excellence

• Drive mid-month and month-end financial review across Finance, workforce management, product management, business operations, and analytics teams
• Own alignment on driver-based forecasts, risks/opportunities management, and facilitating timely escalation where needed to keep business target on track
• Leverage AI-first mindset and infrastructure to enhance accuracy, efficiency, and effectiveness across FP&A workflow

Business Partnership & Impact

• Serve as a trusted advisor to business partners, balancing financial discipline with business agility to drive delivery of results
• Translate complex financial data into clear, actionable insights and executive-level recommendations to enable timely business decisions
• Support leadership presentations and communication with key stakeholders across finance, operations, and product teams

Qualifications

• 8+ years of professional experience in consulting, investment banking, corporate finance, or data science in tech company
• Proficiency in Excel/Google Sheets; experience in Python or SQL preferred
• A proactive self-starter who thrives in fast-paced, ambiguous environments. Collaborative team player with a growth mindset and intellectual curiosity
• Strong problem-solving skills combined with bias to action, with demonstrated ability to translate data into strategic insights and business results
• Excellent communication and presentation skills with experience conveying insights to senior audiences
• Bachelor degree in business or finance area required; advanced degree or certification such as MBA, CPA, or CFA preferred

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: