Expert (m/w/d) SAP Application Support Clinical Supply

Stellenbeschreibung:

Expert (m/w/d) SAP Application Support Clinical Supply – Daiichi Sankyo Europe GmbH

Operational Support: Analyse and resolve daily business issues, assisting end users directly.
Liaison Role: Work closely with technical teams and business stakeholders to deliver practical, business-oriented solutions.
Incident Management: Identify and prioritise critical issues, develop solutions, and escalate to IT if required.
Training & Change Management: Train new employees, introduce new processes and functions, and drive change initiatives.
SAP Change Process: Gather and document requirements, coordinate and execute testing, and manage change requests.
Process Improvement: Contribute to the continuous improvement of Clinical Supply processes and systems.
Documentation & Compliance: Create and maintain SOPs, collaborate on technical documentation, and ensure compliance with regulatory requirements.
Technical Support: Provide, install, maintain, and validate equipment such as SAP printers and production laptops.

University degree in natural sciences or IT (SAP-related background preferred)
1–3 years of experience in the pharmaceutical industry, ideally in Clinical Supply and/or with SAP systems
SAP expertise, ideally across multiple modules
Strong knowledge of Microsoft Office
Excellent written English and German skills; verbal English skills are an advantage
Structured, precise, and detail-oriented working style
Strong communication skills with a collaborative mindset
Organisational talent and self-motivation
Flexibility to adapt to changing priorities and a willingness to learn
Knowledge of GxP requirements; familiarity with specific IMP requirements is an asset