Program Analyst (FTC), WFS Hiring Strategy

Program Analyst (FTC), WFS Hiring Strategy – Amazon

NOTE: This role is for a 1 year fixed term contract.

Join Amazon's EU Workforce Staffing team as a Program Manager to drive transformational change across our European operations. In this highly visible role, you’ll leverage your financial expertise and analytical skills to shape operational and strategic decisions through data‑backed recommendations.

We are transforming our hiring processes to deliver better outcomes, and we need a strategic thinker who can turn data into actionable insights. As a Program Manager in our EU WFS Hiring Strategy team, you’ll collaborate with Operations and Finance leaders across multiple countries to evaluate our hiring landscape and drive innovative solutions. This is an opportunity to tackle complex challenges at scale, influence senior stakeholders, and make a lasting impact on Amazon's growth in Europe.

Working within Workforce Staffing, you’ll become a trusted business advisor, ensuring operational and strategic choices are supported by robust financial analysis and reliable data. This role offers exceptional exposure to Amazon's European operations and the chance to work with diverse stakeholders across our organization.

Key Job Responsibilities

• Drive financial modeling and scenario planning to evaluate transformation initiatives across EU countries.
• Create and maintain business cases to assess risk‑cost trade‑offs incorporating labor costs, capacity planning impacts, and ROI analysis.
• Lead annual planning and quarterly forecasting processes, incorporating regional variations and market dynamics.
• Design and implement standardized financial frameworks and metrics to evaluate hiring processes across EU markets.
• Identify optimization opportunities through data analysis and process evaluation.
• Track and measure program performance against key financial and operational metrics.
• Partner with Operations, Capacity Planning and Finance leaders to drive data‑driven decision‑making.
• Present complex financial analyses and recommendations to senior leadership.
• Develop clear, actionable insights from financial and operational data.
• Build and maintain relationships with cross‑functional stakeholders across EU countries and business lines.
• Develop mitigation strategies for identified risks, considering cost implications and operational impact.
• Lead continuous improvement initiatives to enhance financial planning and reporting processes.
• Design scalable solutions that can be implemented across multiple regions.

About the Team

Our workforce staffing teams help drive the company forward by partnering closely with global cross‑functional teams to support the growth of this rapidly expanding network; driving innovation, efficiency, and cost‑effective operations across the network in a fast‑paced environment.

Basic Qualifications

• Bachelor's degree
• Knowledge of Excel (Pivot tables, VLOOKUPs) at an advanced level and SQL
• Experience in program or project management
• Experience working cross‑functionally with tech and non‑tech teams
• Experience in defining and implementing process improvement initiatives using data and metrics
• Experience defining program requirements and using data and metrics to determine improvements
• Speak, write, and read fluently in English

Preferred Qualifications

• Experience driving end‑to‑end delivery and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company – Amazon Deutschland Services GmbH

Job ID: A

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