Senior Engineering Manager - SaaS 100% Remote (Germany Only)

Hello

Overview

We are seeking an exceptional Senior Manager of Software Engineering with extensive experience in software engineering and infrastructure leadership, and a proven track record leading complex projects at high-profile technology-driven enterprises. Reporting to the Head of Product & Engineering, this individual will help build a high‑calibre team and lead key projects to progress our technology evolution through step‑wise, carefully managed enhancements aligned with clear business outcomes. The focus will be on scaling our infrastructure to meet enterprise-level demands, modernising our user interfaces to appeal to customers and a new generation of developers, improving REST API architectures to support enterprise customer needs, and strategically incorporating AI technologies with a strong emphasis on privacy compliance and emerging agentic platforms.

About InnoCraft and Matomo

At InnoCraft , we’re building a more ethical, privacy‑first digital world. As the leading open‑source web analytics platform, Matomo powers over 1 million websites and apps in 190+ countries, offering organisations the insights they need while maintaining full data ownership and user trust.

We believe in openness, privacy, and transparency. Every month, our platform processes billions of data points — transforming complex information into intuitive, powerful reports that delight users. Matomo is available in 50+ languages and supported by a global, fully remote community with strong hubs in New Zealand, Europe, and Canada.

Roles and Responsibilities

• Strategic Project Leadership
  • Lead critical initiatives, including our cloud scalability and smarter‑insights projects, to ensure robust, incremental improvements delivering tangible business outcomes.
• Team Building & Talent Development
  • Establish and sustainably scale our European engineering hub.
  • Recruit, mentor, and develop a top‑tier, agile, and innovative engineering team.
• Technical Roadmap Development
  • Collaborate closely with the Head of Engineering & Product, CTO, CEO, customers, partners, developer community, and internal teams.
  • Develop and articulate a detailed, incremental technical roadmap addressing enterprise scalability, UI modernisation, API‑driven architecture improvements, and integration of privacy‑compliant AI capabilities.
• Developer Engagement & Policy Evolution
  • Refine and strategically evolve our policy and engagement approach with the developer community (OSS contributors, partners, customers) to optimise both adoption and revenue generation.
• Infrastructure and Automation
  • Provide guidance for the design, implementation, deployment, and maintenance of scalable, secure, and resilient infrastructure (on‑premises and/or cloud).
  • Identify opportunities and automate repetitive tasks, system deployments, and configuration management.
  • Optimise resource usage, costs, and performance for cloud and on‑prem environments.
• Monitoring and Incident Response
  • Provide guidance for the development and maintenance of monitoring, logging, and alerting systems for production environments.
  • Assist with defining on‑call processes and SLAs, as appropriate, for infrastructure and application support within scope of responsibility.
  • Manage incident response processes, root cause analysis, and remediation steps.
  • Drive operational excellence by identifying and mitigating system bottlenecks and vulnerabilities.
• Security Integration
  • Embed security tools and practices into CI/CD pipelines to automate vulnerability detection.
  • Lead initiatives to improve security testing automation and monitoring.
  • Evaluate and integrate appropriate DevSecOps tools and technologies to enhance the overall security posture.

Career Outlook

This role is designed to progressively expand over a two‑year period, starting with the establishment of the European engineering hub, and with the successful candidate ultimately taking on broader responsibilities within the global software engineering function. This trajectory supports career growth into an influential leadership role, enabling the current Head of Product & Engineering to concentrate more exclusively on strategic company initiatives.

Minimum qualifications