Senior Product Manager, Global Operations Analytics and Technology

Senior Product Manager, Global Operations Analytics and Technology

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams.

Now, we are a global food solutions group and the world's leading meal kit company, active in 17 countries across 3 continents. Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: GreenChef, EveryPlate, Chef's Plate, Factor, and Youfoodz.

The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.

As the HelloFresh business scales, the global Supply Chain Technology team is looking for a Senior Product Manager to lead our Shipping and Tracking Squad. You will join a global, cross‑functional team building scalable and forward‑looking products for all HelloFresh markets. You will manage complex products that directly affect how HelloFresh logistics operates and how boxes get delivered to our customers, positioning yourself as an expert in your domain for your stakeholders and engineering counterparts.

You will be asked to travel up to 10%, with occasional travel internationally.

What You’ll Do

• Define the vision for your domain: articulate mid-term vision for step changes to improve shipping and tracking operations both by optimizing our current products and launching new and innovative 0‑1 products.
• Work collaboratively with a tribe of engineers, fellow product owners and a variety of operational stakeholders.
• Be the SME of your domain space, developing a comprehensive understanding of logistics business challenges, ensuring we have a set of features that solve these, and owning deliverability and usability of our products and features.
• Take a data‑driven approach to initiate deep‑dive analysis in order to evaluate and measure new and existing product features.
• Develop and support the end‑user testing of new features in order to facilitate the roll‑out of a new feature/capability; collaborate closely with stakeholders and leaders to ensure deliverability and usability of our products and features.
• Drive a customer‑focused environment committed to delivering the highest quality product to our customers.

What You’ll Bring

• Passionate, imaginative, and able to articulate a clear vision for your product.
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present solutions while thinking about contingency plans.
• Versatile: you enjoy solving a broad range of issues and excel in growth environments.
• A problem solver, obsessed with efficiency and scalability.
• A skilled communicator: can distill complex ideas to make them universally understandable, have attention to detail, and be capable of adapting communication to different stakeholder levels.
• A friend to data and analytics. Can conduct and evaluate analyses, identifying points of improvement, and developing clear solutions and strategies from the findings.
• A seeker of knowledge to understand how things work, why they work the way they do, and question things to continuously learn.
• Dedicated to providing the best possible experience for the HelloFresh customer.

What We Offer

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh‑subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Well‑being covered with mental health support, transportation perks, working‑parent‑friendly benefits, 24/7 gym access, wellbeing platforms like Headspace and Spill, and sabbatical leave options.

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