Subject Matter Expert for LEAN (m / f / d)

Subject Matter Expert for LEAN (m / f / d)

29 countries. Around 49,000 colleagues. 70,000 pharmacies supplied and millions of patients : Join PHOENIX! Support us in supplying the people of Europe with medicines and healthcare products quickly and reliably - and experience a job that is as diverse as it is important. Where you can proactively master challenges, implement ideas and drive change. Look forward to pure variety at a successful, future-proof family company, the market-leading pharmaceutical retailer in Germany and at the same time the best integrated healthcare provider in Europe.

As a Subject Matter Expert (SME) for LEAN, you will serve as the internal authority on LEAN methodologies, driving continuous improvement initiatives across IT & Digital. You will collaborate closely with process owners, project teams, and leadership to embed LEAN thinking into operational practices. This role is pivotal in developing a culture of efficiency, quality, and value delivery across IT & Digital.

Location: Mannheim

Your Tasks

• Facilitate workshops focused on process excellence, including value stream workshops and root cause analysis sessions.
• Coach employees and leadership in daily management, problem-solving processes, and LEAN tools to ensure sustainable improvements.
• Develop and maintain the IT&D LEAN toolbox, training materials, and documentation.
• Integrate LEAN principles into IT&D process management to optimize processes within the E2E value chain.
• Organize, moderate, and sustain opportunity meetings and Kaizen events according to a prioritized Kaizen funnel.
• Monitor and report on LEAN initiative outcomes, including KPIs and ROI.
• Apply LEAN principles in both production (IT & Digital run & change initiatives) and administrative (IT & Digital overhead) environments to drive value creation.

Your Profile

• Bachelor’s or Master’s degree in Business Administration, Engineering, IT, or a related field.
• Minimum of 4 years of experience applying LEAN methodologies in complex organizational environments.
• Strong facilitation, coaching, and stakeholder management skills.
• LEAN, Six Sigma, or equivalent certification preferred.
• Expertise in LEAN tools such as 5S, Kaizen, A3, and Value Stream Mapping.
• Proven experience in change management and influencing skills.
• Excellent communication skills in English; German is a plus.

Our Benefits:

• Future-proof : We are growing and expanding. We are the market leader and offer you a permanent employment contract, 13 monthly salaries, vacation pay as well as 30 days of vacation and much more. (job bike, company pension scheme, etc.)
• Reconciliation of private and professional life : We offer mobile office and flexible working time models.
• Career : We promote you! There are great opportunities within the PHOENIX Group.
• Continuing education : We would love to - we are happy if you are eager to learn. The PHOENIX Learning World offers you an exclusive range of further training courses.
• Team : This is how we work. We promote team cohesion through small and large events

Please apply online including your salary expectation and your earliest possible starting date. Your contact person is Erik Sabo.

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