Expert Process Excellence and Automation (m/f/d)

Expert Process Excellence and Automation (m/f/d)

Join to apply for the Expert Process Excellence and Automation (m/f/d) role at roadsurfer .

Location: Greater Munich Metropolitan Area

Why roadsurfer?

• TEAM SPIRIT & TEAM EVENTS: Look forward to a collegiate atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, pizza & beer evenings, etc.
• PERSONAL DEVELOPMENT: We support your personal and professional development through an individual Growth Plan and our Inhouse Academy.
• CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself.
• JOB BIKE: Stay fit with our job bike offer.
• DISCOUNTS: Use our Corporate Benefits Platform, the Travel Industry Card and Family & Friends Discounts.
• THE PLACE TO BE: Look forward to a beautiful, bright office with everything your heart desires, like table tennis and table football. You can also enjoy our weekly breakfast and lunch specials.
• OFFICE DOGS: Dogs in the office are welcome.

The role - your passion

• Analyze and optimize end-to-end workflows for damage evaluation and repair execution.
• Identify bottlenecks, inefficiencies, and opportunities to standardize processes across teams.
• Develop and implement KPIs to measure performance, efficiency, and repair quality.
• Design and deploy automation solutions for damage assessment and repair scheduling.
• Collaborate with Product and Tech teams to implement digital tools and smart decision-support systems.
• Lead the rollout and adoption of new digital platforms to support operational teams.
• Automate task assignment and scheduling for on-ground repair and inspection teams.
• Work cross-functionally with Fleet Operations, Product, Tech, and Station Managers to align strategies.
• Train and support teams in adopting new processes, tools, and technologies.
• Act as a change agent to foster a culture of innovation, efficiency, and operational excellence.

What You Need To Surf The Wave With Us

• Degree in Engineering, Operations Management, Business, or a related field.
• 3–5 years of experience in process optimization, operations excellence, or digital transformation (preferably within mobility, logistics, or automotive sectors).
• Strong analytical and problem-solving skills, with experience using KPIs and data to drive improvement.
• Hands‑on experience with automation tools, workflow platforms, or digital process systems (e.g., Power BI, Tableau, or internal tech solutions).
• Excellent cross-functional communication and stakeholder management abilities.
• Passion for innovation, process efficiency, and continuous improvement.

You’re perfect for the job? Then we look forward to receiving your application! If you have any questions, feel free to contact us anytime at , and we’ll get back to you as quickly as possible.

ABOUT #ROADSURFER

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Travel Arrangements

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