Senior Manager, Human Resources Business Partner

Company Description

As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are on the lookout for an experienced Senior Manager, Human Resources Business Partner (all genders) to join the Delivery Hero's People Partner Team, on our journey to always deliver amazing experiences.

Join the team that champions the employee experience at Delivery Hero. As part of the People & Culture Team, you'll help attract, develop, and retain top talent, creating a workplace where people feel valued, supported, and empowered to grow. With each initiative you support, you'll be building a positive culture that fuels innovation, teamwork, and a sense of belonging across our global organization.

In July 2024, Delivery Hero SE merged its market-leading food delivery businesses, namely foodora and Yemeksepeti in Europe, and foodpanda in Asia to create the organization known internally as Pandora. Together, all three businesses now form the second-largest organization within Delivery Hero. Powered by Delivery Hero's Pandora platform technology, the newly formed organization will continue to be known by the respective brands to customers, vendors and partners.

Key responsibilities:

• Support High-Impact Teams: Collaborate with various functions to drive Delivery Hero's People Agenda, enabling employees to do their best work.
• Strategize Across Functions: Partner with People Business Partners, Centers of Excellence (COEs), and your Business Unit to design and implement programs and processes that enhance the employee journey—from onboarding to development and exit.
• Coach and Develop Leaders: Provide guidance on organizational design, talent reviews, succession planning, and strategic talent processes to managers and leaders, ensuring alignment with business goals.
• Lead Change Management: Act as a change champion, driving organizational transformations and crafting effective communication strategies during restructures and re-organizations.
• Promote Organizational Efficiency: Collaborate with leaders to achieve healthy levels of employee engagement (eNPS), attraction, retention, diversity & inclusion metrics, and ROI.
• Leverage Data for Impact: Use people analytics and insights to make informed decisions and shape talent strategies that drive measurable results.
• Team Management: Manage a small team of ICs and provide leadership and day to day support and coaching

Qualifications

• Extensive HR Experience: 10+ years in HRBP/People Partner roles with demonstrated business acumen and the ability to integrate People and business strategies seamlessly, in combination with hands-on people leadership experience.
• Strategic Expertise: Proven experience in HR principles and best practices, particularly in delivering high-impact programs in global, matrixed organizations.
• Change Management: Expertise in navigating complexity and ambiguity while implementing successful organizational changes.
• End-to-End HR Knowledge: A deep understanding of reward & recognition, career development, talent management, and retention strategies.
• Data-Driven Decision-Making: Proficiency in people analytics and statistical knowledge, with a focus on actionable metrics.
• Exceptional Interpersonal Skills: A strong communicator and collaborator with the ability to build trusted relationships across all levels of the organization.

Additional Information

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.