Who we are

CYTENA is a young and fast-growing high-tech company dedicated to developing automated high-precision lab instruments for the life science research and pharmaceutical industry. Its award-winning devices are used at prestigious academic and pharmaceutical labs around the world to automate workflows in numerous application areas, including stable cell line development, single-cell omics, high-throughput screening and drug discovery. Since 2019CYTENA is part of theBICO Group.
BICO is the leading bio convergence company in the world, equipping hundreds of laboratories and thousands of scientists with cutting-edge life science technologies. By combining different technologies, such as robotics, artificial intelligence, computer science, and 3D bioprinting with biology,BICO enables customers to improve people's health and lives for the better.
Our mission is:At CYTENA, we make the development of modern therapies faster, safer, and more affordable.

Are you a scientist who loves working hands-on with innovative technology and helping others succeed in their research? JoinCYTENA as aField Application Scientist (m/f/d) and become part of a team that's shaping the future of single cell sorting, liquid handlingand cell line developmentacross Central Europe.

This position requires 50-70% travel (travel is planned in advance).

Responsibilities

Supporting scientists across Germany, Austria, Switzerland, the Netherlands, Belgium, and neighboring countries with expert training and technical assistance.
Performing on-site diagnostics, repairs, installations, and calibrations for CYTENA products and related products of the business unite
Providing remote and on-site technical support and training to ensure optimal product performance and customer satisfaction.
Leading product demonstrations and workshops at customer sites, conferences, and tradeshows to showcase CYTENA’s innovative technologies.
Helping customers troubleshoot and optimize their workflows by offering tailored scientific advice aligned with their research goals.
Collaborating closely with sales, product management, and service teams to share customer feedback and support strategic product development.
Continuously expanding your knowledge of life science trends and technologies through training and cross-functional collaboration.

Qualifications

MSc or PhD in Life Sciences, Biotechnology, Molecular Biology or a related field.
Hands-on experience with laboratory instrumentation, ideally in cell biology, single-cell technologies or genomics.
Willingness to travel across Central Europe (approx. 50–70%), primarily within the DACH region.
Previous experience in a customer-facing or technical support role is a strong advantage.
Strong communication skills with the ability to explain complex scientific concepts to diverse audiences.
Proactive problem-solving mindset and a structured approach to troubleshooting and customer support.
Ability to work independently, manage multiple tasks across different locations, and maintain detailed documentation.
Confident in presenting to groups and leading training sessions or workshops.
Fluent in English (spoken and written); additional languages such as German, Dutch or French are a strong plus.
Good access to a major airport to support regional travel requirements.
Familiarity with software tools used in lab instruments, data analysis or imaging.
Comfortable using CRM systems and performing basic maintenance and repairs on CYTENA products and related instruments.

What we offer

JoiningCYTENA means being part of something big and shaping the future of medicine. We are a fast-growing life sciences company with award winning products and a fun, cool team that is friendly and supportive.

Agile start-up culture : We are a dynamic and international company and are proud of our flat organizational structure. We work agile in cross-functional teams.
Flexible working : We focus on results not working hours or location. We want our employees to be as productive and happy as possible and therefore rely on a hybrid working model with a lot of flexibility.
Workplace: An important requirement to work productively! You will have a well-equipped workplace with proper IT-Equipment.
Team building: Teamwork is a top priority for us! We are open-minded, help each other and enjoy organizing team events.
Benefits: The CYTENA team always gives its best, and we want to give something back. You can choose between three great benefits: public transport job ticket, Givve Card or Hansefit - your choice!
On top: We offer free fruit, water and coffee, a cereal and snack bar, a well-connected office with a fantastic rooftop terrace, ball pool, chillout area, underground parking spaces and many more …
Green City Freiburg: You will find our new and modern Green City Office in the Güterbahnhof-Areal, the new vibrant district of Freiburg. At the gates of the Black Forest in the sunny southwest of Germany, you will find the green university city Freiburg with its historic city center, its unbeatable charm and a wide range of leisure and cultural activities.
Company Pension Plan: The future of our employees is important to us. It is possible to participate in the company pension plan by our insurance partner with attractive conditions and an above-legal employer’s subsidy.
A chance to make a difference: We are in the life sciences industry and our work is an excellent way to contribute to the development of new drugs and treatments that will be used to help hundreds of thousands of people worldwide.

Do you want to become part of our success story? Then apply online via our job portal. Please note that for Data Privacy compliance we are not able to accept any e-mail applications!

AtCYTENA , we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are an equal opportunity workplace and will always pride ourselves on being a collaborative environment.

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CYTENA GmbH

Jobs:

Field Application Scientist (m/f/d) - DACH

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