Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.

Job Description

Role Overview

We are seeking a skilled and hands‑on IT Technician / Engineer to support and enhance the network, IT, and cybersecurity infrastructure onsite at the Erlangen Lab and support the Lab facilities in India and the United States. This role is responsible for maintaining robust, secure, and efficient IT operations, contributing to system setup and testing activities, and ensuring alignment with industry best practices.

Key Responsibilities

Oversee and manage the network architecture, configuration, security, and strategic planning for network and device infrastructure for Global Lab Erlangen sites.
Organize and manage requirements related to Cybersecurity, Network, Architecture, and associated IT/OT devices.
Develop and maintain documentation for network infrastructure, including hardware, protocols, communication links, and cybersecurity strategies.
Collaborate with development engineers to resolve IT and network‑related issues during system setup, commissioning, and testing.
Develop standardized setup and configuration procedures and implement automated deployment processes for IT equipment and software.
Support FAT/SAT procedures to reduce commissioning time; assist with testing for product development and customer projects, including hands‑on lab testing during prototype evaluations.
Stay current on company products, developments, and projects as they relate to IT/OT/Network/Controls at both site and enterprise levels.
Support central network and cybersecurity tasks for energy storage solutions, including providing guidance and analysis of network/cybersecurity challenges.
Maintain hardware and software inventory systems.
Enforce strict change‑control procedures and maintain accurate IT documentation.
Stay informed on industry best practices and emerging technologies to ensure world‑class IT and cybersecurity standards.
Provide updates and reporting to leadership, supporting company strategy as needed.
Contribute to performance management and feedback related to Control System technical support KPIs.
Demonstrate and promote a strong safety culture, ensuring all required safety training is completed.
Travel internationally up to 20% to support global facilities.

Required Qualifications & Experience

State certified Technician, Bachelor’s or Master’s degree in Computer Engineering, Information Technology, Computer Science, or a related field.
2–5 years of experience in OT/Networking within the power utility or related industry, including exposure to EMS/SCADA systems in the transmission/distribution sector.
Strong knowledge of OSI model and experience deploying complex network configurations.
Hands‑on experience with remote access VPN, site‑to‑site VPN, routers, firewalls, switches (Cisco + Industrial), SD‑WAN
Experience working with Linux systems, command line tools, Automation technology such as Ansible and Jenkins. Experience with Github.
Experience with virtualization and storage technologies such as Proxmox, vSphere.
Knowledge of AWS, OpenStack, Docker.
Comfortable handling typical IT/OT hardware, including servers and workstations, SAN and NAS systems, industrial controllers, PDUs, and UPSs.
Solution‑oriented mindset with strong analytical and troubleshooting skills.
Excellent communication skills.
Fluent in English and German, other language proficiency is an advantage.

Additional Skills

Strong organizational skills with the ability to manage competing priorities.
Ability to collaborate effectively in a global, cross‑functional environment.
Proactive approach to problem solving and process improvement.
Commitment to maintaining high standards for IT and cybersecurity.

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game‑changing solutions that shape a brighter, more energy‑efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.

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Fluence Energy