Interbrand understands what it takes today to build the world’s most iconic brands.

To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism.

Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace.

In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results.

The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world.

Our Behaviours

Our culture is informed by a set ofbehaviourswe co-created as a business. Ourbehavioursgive us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen.We are proud of ourbehaviours. They make us, us.

The Mid-Level Account Manager Role

Account Managers at Interbrand are great communicators and passionate collaborators, with drive and attention to detail. They help manage and support our key accounts/ projects and have a strong commercial understanding of budget management linked to deliverables and resource. They enjoy problem solving, bringing teams together, managing them, and identifying potential issues before they happen. By doing this, they become indispensable to our us and Clients, contribute to our Onefirm culture and help ensure Interbrand remains one-step ahead.

Responsibilities

Primary support for Senior Client Managers/ Client Directors
Point person for day-to-day tasks and projects - create and maintain clear lines of communication with Clients and internal teams
Collaborate with agency teams – including Strategy, Creative and Finance
Ensure work is produced on time, to brief, on budget and to required profit margins
Review weekly timesheet/ financial reports to ensure projects are on budget
Prepare and take responsibility for project billing each month, partnering with Client Directors and Finance
Create and manage project budgets; write cost estimates/proposals, timing plans, clear and concise contact reports, statuses etc.
Review/proof-read work before it goes to the Client
Collate all project-relevant documents and information into the relevant file on the server for team access

Qualities and skills

Personable team player
Compelling communicator both verbally and written
Strong sense of responsibility, commitment and accountability
Multi-tasker with ability to prioritise tasks
Able to simplify complex tasks into actionable activities, linked to timings

Qualifications

Graduate or equivalent
3+ years of experience in Client Management, ideally within a creative agency or branding agency environment
Category-specific experience a major advantage
Proficient in relevant IT software and systems (e.g. Microsoft Word, Excel, PowerPoint, Outlook)
C2 level of German language proficiency

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