Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. We have launched across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable. If you’re ready to make a difference, bring your talent and grow with us.

Learn more about who we are and what we do:

What We Offer

Joining Joybuy means becoming part of a business where people, innovation, and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business.

About The Team

You’ll be joining the Joybuy team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

The Role

Develop, maintain, and optimize relationships with 3P sellers aligned with Joybuy’s marketplace strategy. You will have an opportunity to influence the evolution of the e-commerce sector within a high-performance, inclusive environment. As a key part of our team, you’ll dive into the fast-paced world of online retail to help our sellers grow and succeed. This isn’t just a job—it’s a chance to build strong professional relationships and help shape the future of e-commerce. You’ll use your skills to scale businesses and make a real impact, all while expanding your own career and expertise in a supportive, collaborative environment.

Key Responsibilities

Look for new businesses and guide them through the entire process of setting up their shop.
Work closely with everyone from big, well-known brands to small, creative businesses to keep them successful.
Help sellers use tools and services to grow their business across different product categories.
Look at market trends and internal numbers to spot new ways for sellers to improve.
Team up with different departments to create solutions that are good for both sellers and customers.
Stay on track to meet your goals for managing and growing seller accounts.
Keep up with what’s happening in your product area to understand customers and the competition.
Pass on what you learn from sellers to the internal teams to help make the marketplace better for everyone.

Qualifications

Experience in account management and sales
Strong understanding of DE/EU marketplace and sellers
Comfortable analysing complex data and providing actionable recommendations.
Structured, performance-oriented, and able to collaborate effectively with diverse stakeholders, including international teams.
Excellent communication skills in English and German

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