Overview

MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet. We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers. MacGregor – Let’s shape the future together.

Position

Front Office Administrator to handle reception duties and ensure accessibility for our customers and suppliers. You will be the first point of contact for clients, collaborate with nearly all colleagues at the site, and serve as the go-to person for administrative questions and tasks. You will be responsible for your own daily operational work and play a vital role in keeping our Hamburg office running smoothly.

Responsibilities

Welcome, host, and assist our clients and partners as the first point of contact
Answer incoming calls, handle incoming emails, and manage the central mailroom
Organise and book meeting rooms and events for clients and partners, including support with catering
Order and manage office supplies and consumables
Organise the company car pool for the respective location, issuing and collecting company vehicles to and from employees or leasing companies
Process invoices via the in-house invoicing system (BASWARE), follow up on reminders, and maintain supplier data
Monitor the work of service providers for the office area (cleaning, coffee machines, etc.) and liaise with the landlord regarding caretaker duties within the leased premises
Create, prepare, and maintain digital documents

Reporting & Location

Reporting directly to the Head of Central Services and Industrial Safety QEHS. The position is based in MacGregor’s office in Hamburg, Germany, and requires physical presence in the office (remote work is not permitted) with a weekly working time of 38 hours.

What You’ll Need To Succeed

To succeed in this role, it is essential that you possess a strong customer focus and excellent communication skills. We are looking for an individual who demonstrates trustworthiness, openness, and reliability, along with a structured and independent approach to work.

Ideally You Have

Minimum 3 years of professional experience in the service sector, preferably at reception
Experience in invoice processing and documents administration
Good knowledge of MS Office or Google Workspace
A Class B driving licence would be an advantage
Fluent in both written and spoken English and German

You will be part of

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling.

Values

Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
Safety is essential in everything we do

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional Information

Do you have questions regarding the role? Please contact Joerg Dilschmann, Head of Central Services and Industrial Safety at

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!

Application deadline 30 April 2026

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