Your New Workplace

Your new workplace, the Hilton Garden Inn & Hampton by Hilton Munich City Centre West , is located directly on the Donnersbergerbrücke. The 4-star Hilton Garden Inn hotel has 128 modern rooms, 2 conference rooms, a restaurant with show kitchen and bar as well as a fitness center. The adjacent 3-star Hampton by Hilton hotel has 228 modern rooms, 2 meeting rooms, a breakfast room and a lobby bar. Both hotels are connected and the staff work as one team for both hotels.

Our business hotel offers you the opportunity to get involved with us, to learn continuously and to grow personally and professionally. Join us now and become part of our team as a Guest Service Supervisor .

Insights

Hilton Garden Inn Munich City Centre West Hampton by Hilton Munich City Centre West

Your daily business

Supervise reception and guest service processes
Train and familiarize new employees and front office team
Preparation and supervision of group bookings and smaller conferences
Responsible for the smooth running of shifts
Hilton Program Champion (Hilton Honors, Guest Assist, etc)
Work with the Front Office Manager to achieve common departmental goals

We offer

Opportunities for development and promotion
Structured online training courses for induction
Regular staff appraisals with potential analysis
Flat hierarchies
Staff accommodation for the start
Bonus for recommending new employees
Bonus for standing in for colleagues at our other hotel locations
Guaranteed compensation for your overtime
Subsidy for the Jobticket Germany
Employee rates from 19 euros in our own hotel portfolio and favorable employee rates with Hilton Worldwide
Discounts for friends and family within our hotel brands and with Hilton Worldwide
Language courses as required
Employee events (e.g. summer party or Christmas party)
25 % night surcharge
Numerous internal training opportunities (Hilton University)
Corporate benefits and Benefits.me program

Our Expectation

Professional experience at reception or in customer service desirable
Experience with Microsoft Office (Word, Excel, Outlook)
German and English language skills at a good level
Friendly and professional demeanor
High service orientation, flexibility and organizational skills
Enjoy the role of host and dealing with people

Contact

You may still have questions. Then contact us in the HR department at or at . Send us your application in pdf format to (max. 15 MB), or upload your application directly via our applicant portal .

Complete application documents not at hand? The resume is sufficient.

Contact person: Birgit Ewald, Head of Human Resources

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MGT MUCGI

Jobs:

Guest Service Manager (w/m/d) - München

Initiativ Applicant (w/m/d) - München

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