Next Matter

At Next Matter, we believe that service can be 100% reliable. Our enterprise workflow platform enables teams to uphold service standards, meet compliance requirements, and deliver satisfying customer experiences – every time, on time, and in full. In high-stakes environments like financial services, teams can build, run, and track integrated service workflows, connecting their service employees to the people and systems they depend on to get the job done. Our workflows, apps, and dashboards are easy to optimize, robust for enterprise scale, and ready for audit. Leading service teams at Trade Republic, Swan, Ocorian, and many others depend on Next Matter every single day. They’re supported by our market-leading implementation services team, who go the extra mile to guarantee that our customers achieve service excellence. Next Matter was founded in 2019, and is a remote-first company. We’re proud to be backed by OMERS Ventures, Crane, and BlueYard, a team of investors who believe in our mission: enabling every company to provide reliable service.