Zing Coach is the world’s first AI Fitness Personal Trainer , revolutionising the way people approach health and wellness. Four years ago, we set out to replace traditional PT sessions with smart, personalised, motivating guidance powered by AI. We’re not just another app – we’re a movement, on a mission to help everyone reach their full physical and mental potential.
Zing Coach is looking for an Partner Launch & Customer Success Lead to who will ensure successful rollout and strong adoption of Zing across partner gym networks. This role sits at the intersection of operations, partnerships, product and marketing , and focuses on turning signed partnerships into active, engaged users inside gyms . Your mission will be to design and manage the operational systems that enable gym teams to successfully introduce Zing to their members.

Responsibilities

Own the end-to-end launch process for new enterprise gym partners, including planning timelines, coordinating internal teams and ensuring operational readiness
Develop and maintain a Partner Launch Playbook that standardizes how Zing is launched across gym networks
Design and implement trainer and manager enablement programs, including onboarding sessions, demo scripts and activation campaigns
Coordinate in-gym marketing activation, such as QR code campaigns, trainer-led demos, internal communications and member promotion
Monitor partner performance and product adoption, tracking metrics such as member penetration, trainer engagement and retention
Build a Partner Performance Dashboard to track launch progress and adoption metrics across partner networks
Collect structured product feedback from partners and collaborate with the product team to improve the product roadmap
Continuously improve launch processes to ensure faster rollout and scalable expansion across large gym networks

We expect that you have

Strong project and operational management skills, with the ability to coordinate multiple stakeholders
Experience working with enterprise clients or strategic partnerships
Ability to build scalable processes, playbooks and operational systems
Excellent communication and relationship-building skills
Strong analytical mindset with the ability to track performance metrics and drive improvements
Comfortable working in a cross-functional environment with product, engineering and marketing teams
Experience working with multi-location businesses or franchise networks
Experience launching or activating digital products through frontline staff
Background in fitness, wellness, or health-tech industries (nice to have)

Why working at Zing is awesome

Be part of the fastest-growing fitness and lifestyle startup
Help shape the internal engine of one of the most exciting AI consumer product
Excellent work environment: the company is small enough to be person-oriented
Remote-friendly environment with the option to collaborate in-person

Come be a part of something extraordinary at Zing AI Coach – where innovation meets inspiration, and every day brings new opportunities for growth and impact. Join us and help us create an exceptional user experience for Zing Coach!

#J-18808-Ljbffr

Palta (Simple / Zing )

Jobs:

Partner Launch & Customer Success Lead

Weitere Unternehmen

Straßenreinigung Detmers

Deutscher Ärzte Service GmbH

Bundesinstitut für Bau-, Stadt- und Raumforschung

ATOS Klinik München GmbH