Short description

As an Application Manager (m/f/d) – CRM Development, Data Quality & Integrations, you will take on a central role in shaping and evolving our CRM landscape. You’ll be at the heart of ensuring our systems are not only reliable and scalable, but also truly support the way our business operates and grows.

Working closely with business stakeholders, internal experts, and external partners, you will drive continuous improvements across CRM‑supported processes, champion data quality initiatives, and help connect our systems through seamless integrations. You’ll also play an active role in exciting migration and transformation projects, contributing to the ongoing development of our modern application environment.

Additional workplace information: You can work remote within Germany or on‑site from one of our offices in Germany. Your team is currently located in the Karlsruhe area.

If you’re looking for a role where you can make a real impact, take ownership, and help shape the future of our application landscape, we’d love to hear from you: apply now and become part of our team.

Your mission

Own and continuously improve our CRM landscape

Act as the primary application owner for our CRM environment (Microsoft Dynamics 365 Sales)
Manage user setup, roles, permissions, views, forms, workflows, and day‑to‑day administration
Gather requirements from business stakeholders and translate them into scalable solutions and coordinate implementations and enhancements with internal and external implementation partners
Implement and maintain customizations in Microsoft Dynamics 365 Sales, including JavaScript‑based client‑side extensions and custom CRM logic
Drive continuous improvement of CRM‑supported processes and user experience

Drive data quality and master data initiatives

Lead data clean‑up and data quality improvement projects across business‑critical processes
Define and implement validation rules, governance measures, and quality controls
Improve the consistency and reliability of customer, contact, and further operational master data
Ensure that upstream source data supports reporting, automation, and downstream processes

Support and further develop integrations and automations

Help design, test, document, and monitor interfaces between CRM, ERP, reporting, and other internal systems
Coordinate API‑based integrations, middleware processes, and Power Automate workflows
Identify and eliminate manual handoffs through automation and process standardization
Analyze interface issues and support root‑cause resolution

After your onboarding, and once you feel comfortable, we’d love to hear your ideas and see you gradually get involved in topics such as:

Support migrations and transformation projects

Contribute to system and data migration projects, including mapping, cleansing, testing, and cutover support
Support system consolidation and harmonization initiatives
Help prepare the internal systems landscape for growing reporting and integration requirements in the post‑M&A context

Explore practical AI use cases (optional)

Evaluate AI‑supported improvements for internal workflows where they create clear business value
Support lightweight prototyping or rollout of useful AI‑enabled features

Your profile

Hands‑on experience with Microsoft Dynamics 365 Sales or a comparable CRM platform
Min. 3 years of experience in application management, CRM administration, business systems support , or a similar role
Hands‑on experience with Microsoft Dynamics 365 Sales customization, including JavaScript development for client‑side extensions and custom CRM logic
Experience in data quality, master data, migration, or systems integration topics
Good understanding of APIs, workflows, and automation tools ; Power Automate, SQL, and Power BI are a plus
Bachelor or Masters degree in Business Informatics, Information Systems, Computer Science, or a comparable qualification
Ideally some exposure to Microsoft Dynamics 365 Business Central or closely connected ERP processes
Strong analytical thinking and structured way of working
Ability to translate business needs into practical technical solutions
Service‑oriented, proactive, and comfortable working across departments
Good German and English skills ; French is a plus.

Your team

You will become part of our Digital Transformation Team (3 people), which is the central hub for internal business applications and data flows at Septeo CNEE. We work closely with all business units – from Marketing and Sales, Product and Technology to Service & Support, Controlling, and Financial Accounting – to design, govern, and operate the internal systems, integrations, and automations that keep the company scalable, efficient, and data‑driven.

We sit between Internal IT and Product & Technology and focus on building a seamless, scalable internal systems landscape with strong process automation, reliable data quality, and excellent user experience.

Benefits

Learning & Development budget
Employee referral bonus
Mobility: company bike leasing, support in public transportation
Workation: up to 30 days per year within EU
Workplace glasses
Tax‑free benefits
Events & Company celebrations (summer party, annual kick‑off, …)
Flexible work models
English courses for all levels

#J-18808-Ljbffr

stp.one