As an Omnichannel Services Executive , you will support the delivery and execution of omnichannel loyalty campaigns across Central & Eastern Europe . Working closely with the regional Omnichannel leadership, you will play a key role in ensuring operational excellence across campaign rollout, client consulting, reporting, and sales support.

This is a hands‑on, client‑facing role at the intersection of loyalty, data, and digital marketing , offering exposure to end‑to‑end campaign delivery in a fast‑paced, international environment. You will act as a vital link between clients, internal delivery teams, and commercial stakeholders, contributing directly to campaign success and long‑term client satisfaction.

Key Responsibilities

Campaign Delivery & Execution

Support the scoping and planning of omnichannel loyalty campaigns in collaboration with internal and external stakeholders
Contribute to marketing ideation and creative proposal development
Monitor campaign performance through regular reporting and dashboards
Identify optimisation opportunities and support continuous improvement
Troubleshoot operational issues and support timely resolution

Client Success & Insights

Provide day‑to‑day client support and ensure alignment with campaign objectives
Analyse campaign and sales data to generate actionable insights
Prepare performance reviews and recommendations for future campaigns

Sales & Marketing Support

Support the creation of pitch presentations and sales materials
Build demo use cases showcasing omnichannel capabilities
Assist the Head of Omnichannel in internal training sessions and sales enablement initiatives

Key Stakeholder Relationships

Internal: Omnichannel Services, Technical Delivery, Marketing, Project Management, Sales
External: Clients, Loyalty partners, CRM and Digital Marketing stakeholders

Required Experience & Skills

1–2 years of experience in a client‑facing role (agency, consultancy, marketing, or similar)
Initial exposure to digital marketing, loyalty, CRM, or campaign environments
Strong organisational and analytical skills
Comfortable working with data, reporting tools, Excel, and PowerPoint
Excellent communication skills in German and English (written and spoken)
Proactive, collaborative, and eager to learn

Nice to Have

Experience supporting campaign delivery or execution
Familiarity with dashboards, CRM systems, or reporting platforms
Experience supporting pitch decks or commercial presentations

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TCC Global N.V