Please note that these positions are based in Sofia, Bulgaria. Relocation assistance is available only for candidates who already possess the required work permit for non‑EU citizens, allowing them to live and work in Bulgaria.

Digital Trust and Safety Specialist with Albanian and English

As a Digital Trust and Safety Specialist with Albanian and English, you will:

Review user-generated back‑office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
Take prompt and appropriate action on information that violates guidelines or poses risks
Stay updated on internal policies to ensure accurate implementation
Identify and analyze patterns to proactively address potential risks

Qualifications

We’re looking for someone with:

High attention to detail
Comfortable processing sensitive information
Strong ability to defend decisions and provide context with logical reasoning
Ability to identify patterns in behavior to enhance decision‑making
Strong organizational and time‑management skills to deal with shifting priorities and high volumes of work
Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required qualifications

Fluent in Albanian
B2 or higher English language skill

Benefits

Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
Relocation Bonus: €1,500 Gross (paid in 2 instalments) – to support relocation and initial rent costs
21 Days of Company‑Provided Accommodation on arrival, and assistance in finding a long‑term home

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TELUS Digital Bulgaria