In Germany and Europe, YOGI TEA GmbH has been the leading supplier of Ayurvedic herbal and spice teas from controlled organic cultivation for over 50 years. Our philosophy is: "Feel Good, Be Good, Do Good", because only those who feel good can give good things back. An important part of our corporate philosophy is our involvement in social projects around the world.

To strengthen our team, we are offering the following permanent full-time position (40 hours per week) at Hamburg HQ at the earliest possible date:

Junior IT System Administrator (m/f/x)

In your future role, you will be responsible for all internal helpdesk inquiries and will ensure smooth IT operations. As part of the global IT team, you will participate in regular global and local meetings and work with various departments to support the sustainable, long-term growth of YOGI TEA in Europe.

Responding to internal inquiries regarding IT support issues (help desk, first-level support) in German and English
Analyzing, finding solutions for, and implementing solutions to hardware and software problems on site or remotely
Coordinating and performing installation and maintenance of hardware and software (e.g., provision of Windows-based laptops, performing Windows upgrades)
Providing support for setting up peripheral devices (e.g., printers, webcams, mobile devices)
Creation and updating of technical documentation, manuals, and FAQs
Documentation of equipment inventory and support in tracking hardware assignments
Contact person for external services for printers, telecommunications, and mobile phones
Support in the introduction of new software tools and IT training initiatives

Completed IT training or comparable IT-related further education
Initial professional experience in IT support or system administration
Basic network knowledge and experience with ticketing systems (e.g., Freshservice or comparable systems)
Good knowledge of Microsoft products such as MS Office 365, MS Teams, Azure Active Directory
Team player with a hands-on mentality and good documentation and communication skills
A structured and proactive approach to work and a strong focus on finding solutions
Excellent German skills and good written and spoken business English
Resume in English

A responsible, varied, and exciting range of tasks
Collaboration in the diverse and interdisciplinary day-to-day work of the IT department
One social day per year to give something back to the environment or society
Performance-related compensation package
Attractive additional benefits such as a Deutschlandticket, bike leasing, and a corporate benefits program
Celebrating joint successes and having fun at company events
A multicultural and international working environment
Opportunity for mobile working, workation and sabbatical
Workplace in Hamburg with fresh fruit, good coffee, and the best tea

YOGI TEA GmbH

Jobs:

Junior IT System Administrator (m/f/x)

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