Abercrombie & Fitch Co.
Abercrombie & Fitch - Key Lead, Monckebergstrasse
Stellenbeschreibung:

    Abercrombie & Fitch Co. is a global, digitally led omnichannel retailer of apparel and accessories for kids through millennials. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, with over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites.

    We prioritize our people by offering equitable compensation, benefits, flexibility, Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to support our communities.

    Job Description

    The Key Lead ensures a quality in-store customer experience by acting as the Floor Supervisor, guiding and coaching Brand Reps and Stock Associates, and managing store operations effectively. As part of the store leadership team, they drive store performance through customer service and team achievement of sales goals.

    What You’ll Do

    1. Manage opening and closing routines
    2. Maintain product knowledge and brand awareness
    3. Understand business operations
    4. Think proactively
    5. Pay attention to detail
    6. Operate register and POS systems
    7. Protect assets
    8. Design and maintain visual displays
    9. Use system tools effectively
    10. Follow work schedule requirements

    Work Schedule Requirements

    Availability varies weekly; at least 25 hours per week, including weekends and holidays. Hours may increase during peak periods.

    Qualifications

    1. High School Diploma or equivalent preferred
    2. At least 1 year of retail experience preferred
    3. No supervisory or management experience required
    4. Fluency in English & German (CEFR B2 level) required

    Desired Skills

    • Customer focus
    • Effective communication
    • Interpersonal skills
    • Fashion trend knowledge
    • Outgoing personality
    • Adaptability and stress tolerance
    • Multi-tasking ability
    • Commitment to diversity and inclusion
    • Strong work ethic

    Additional Information

    Benefits include quarterly sales bonuses, flexible scheduling, career advancement opportunities, brand ambassador roles, training, and a supportive global team that celebrates individuality.

    #J-18808-Ljbffr
Stelleninformationen
  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

    Development & IT
  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt
  • Veröffentlichungsdatum:

    17 Aug 2025
  • Standort:

    Hamburg
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