Applications Engineer

Job Summary
An Application Engineer performs a cross functional role within the business which will impact the organization by creating key relationships with internal and external customers, and regional sales teams. The Application Engineer position is primarily responsible for technical product support to commercial and sales in a designated segment of the overall EthosEnergy product portfolio. This role also provides technical leadership for product/scope standardization, business development, and marketing within the designated product line.

Success Metrics
Success in this role will be measured by the following:

• Speed of response to commercial requests and engineering support requests.
• Quality of our technical solution that reduces risk to the business and increases our profit.

Job Responsibilities

• Sales Enablement
  Leads technical discussions with customers to determine customer’s CTQ and develop a scope of supply.
  Perform site surveys when necessary to understand specific customer requirements.


• Commercial Support
  Stakeholder for bid/no-bid reviews.
  Provide support for technical guarantee assessments.


• Proposal/Scope Development
  Provides written technical information to be integrated by commercial into final proposal.
  Reviews proposal request information (RFQs, bid docs, etc.) and provides clarifications and exceptions.


• Product Management & Marketing Support
  Limited support for trade shows and marketing literature.
  Help maintain EthosEnergy’s customer specific knowledge database (ownership, industry, plant equipment)


• Operations Support
  Answer technical questions from our customers, field service individuals, and our shops.
  Support questions are generally dispositioned through our Engineering Service Request (ESR) system.

Required Skills / Knowledge

• Strong knowledge of maintenance and operation of light industrial gas turbines (specifically Solar Saturn, Centaur, Taurus, and Mars).
• Ability to work in a fast-paced environment to meet customer requests.
• Demonstrates effective listening and presentation skills.

Experience
Significant experience in a technical role related to design, technical support, field service, or Application Engineering.

Education Requirements
Bachelor of Science degree (BS) in an engineering related subject or equivalent technical experience in the product segment.

Physical Requirements
Majority of work is in an office environment Must be able to travel to customer sites (and EthosEnergy's Houston shop, if remote).

EthosEnergy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.