Associate Manager, Customer Marketing (Bangkok-based, relocation provided)

Associate Manager, Customer Marketing (Bangkok‑based, relocation provided)

Agoda is an online travel booking platform that connects travelers with a global network of 4.7 million hotels, holiday properties, flights, activities, and more. With over 7,100 employees from 95+ nationalities, we thrive on diversity, creativity, and collaboration to deliver an exceptional travel experience.

Our Purpose

Bridging the World Through Travel – we believe travel brings people closer, fosters empathy, understanding and happiness, and makes travel easy and rewarding for everyone.

Team Overview

The Performance Marketing Team is a world‑leading, data‑driven department that develops high‑scale marketing programs to improve Agoda’s customer lifetime value. It blends analysts, strategists, and data scientists and is led by experienced professionals in data science, product, strategy and marketing.

Responsibilities

• Spearhead the development, execution, and optimization of growing Agoda’s new and emerging marketing channels.
• Conduct end‑to‑end analysis of large, complex datasets related to channel performance, user behavior and market trends, translating raw data into actionable insights.
• Develop hypotheses, design experiments (e.g., A/B tests) and build structured analyses to evaluate campaign effectiveness and drive data‑driven decisions for channel growth.
• Partner closely with various business functions to identify opportunities, analyze, and interpret trends or patterns in complex data sets using SQL, Tableau, or similar tools.
• Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management.

Qualifications

• 4‑6 years of experience as a Data Analyst in tech, consulting, e‑commerce or digital marketing.
• Bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics or Finance.
• Strong analytical skills with the ability to translate data into actionable insights and recommendations.
• Proficiency in business intelligence tools and data warehouses (SQL, Tableau, MS Excel).
• Innovative problem‑solving skills and the ability to navigate complex challenges.
• Stakeholder management and communication: ability to influence and persuade stakeholders at all levels, including senior management.

Equal Opportunity Employer

At Agoda, we prioritize attracting diverse talent and cultivating an inclusive environment. Employment at Agoda is based solely on merit and qualifications. We provide equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies, and you may request to have your details removed from the file. For more details please read our privacy policy.

Disclaimer: We do not accept unsolicited submissions from third parties or agencies unless we have expressly agreed to do so. If we receive unsolicited CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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