Betriebsleitung (m/w/d) Service Center – KSB Leuna

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Overview

As Betriebsleiter:in for our Service Center in Leuna, you will assume responsibility for the operational and strategic leadership of the site and actively shape the future of our technical service offering—with a focus on pump technology and customer-oriented solutions.

Responsibilities

• Acquisition and customer care: identify market needs, present proposals, and accompany them to a successful conclusion.
• Offer calculation: create and price technical proposals, leveraging proven solutions, especially in the area of medium-sized technology and pump technology.
• Order processing: conduct sales negotiations, finalize orders within your authority, and coordinate the entire order processing including material and external service orders.
• Customer relationship management: maintain and develop customer contacts and ensure structured data maintenance in the ERP system.
• Budget and results responsibility: manage revenue, budget, and cost centers; derive actions for process optimization.
• Complaint management: coordinate complaints with a view to risk minimization and cost reduction.
• People leadership: motivate and develop employees, conduct performance assessments, and support continuous improvement.
• Safety management: ensure compliance with legal requirements and monitor actions from ASA meetings.

Qualifications

• Completed degree in a relevant field
• Minimum 3 years of experience in sales or technical service
• First leadership experience is desirable
• Knowledge of the pump partner program and control technology is desirable
• Technical understanding of the construction, function, and repair of pumps
• Proficient in MS Office and GDI systems
• Strong negotiation skills, initiative, teamwork, and a sense of responsibility

Benefits

• Competitive compensation
• Company pension scheme
• Flexible working-time models
• Individual training opportunities
• Strong career opportunities
• Company doctor & health management
• Job bike

What we offer

• Full-time employment
• Permanent contract

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Industrial Machinery Manufacturing

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