Brand Ambassador & Retail Trainer

Overview

About BRG Group. Over the past 80+ years BRG Group has grown to become an iconic global brand, delivering kitchen products to over 70 countries around the globe. BRG Group enhances people's lives through the delivery of brilliant innovation and thoughtful design based on deep consumer insights, empowering people to do things more impressively or easily than they'd thought possible in their own home and ultimately allowing them to "Master Every Moment".

Role: Brand Ambassador & Retail Trainer for Sage Appliances. This role combines in-depth coffee knowledge, strong training skills, and a passion for inspiring others. You will be the face of Sage in retail environments and with our coffee partners, helping strengthen our reputation as a leading coffee company.

Responsibilities

• Delivering engaging training sessions for retailer store staff to build confidence and expertise in Sage's coffee machines.
• Acting as a brand ambassador by representing Sage Appliances at events, retailer activations, and coffee community gatherings.
• Supporting and inspiring partner roasters, ensuring they can successfully showcase and sell Sage machines.
• Providing hands-on demonstrations and guidance to elevate the customer and partner experience.
• Building strong relationships with retail teams, roasters, and key coffee community stakeholders.
• Staying up to date with specialty coffee trends and translating them into relevant insights for training and brand storytelling.
• Collaborating with the sales and marketing teams to ensure consistent messaging and impactful retail presence.

Qualifications

• Proven experience in the coffee industry (e.g., as a barista, trainer, or in a similar customer-facing role).
• Strong presentation and training skills, with the ability to inspire and engage diverse audiences.
• Deep passion for specialty coffee, from bean to cup, and enthusiasm for sharing knowledge.
• Excellent communication and interpersonal skills, with the ability to build lasting relationships.
• Confidence in representing a premium brand in both retail and coffee community environments.
• A proactive, hands-on approach with strong organizational skills and attention to detail.
• Flexibility to travel regularly to retail locations, roaster partners, and events.
• Fluency in German and proficiency in English (spoken and written).

What we offer

• Competitive compensation package
• A fun and rewarding team environment
• Opportunity to work for an Australian Stock Exchange listed company
• Employee assistance program
• Paid parental leave policy
• Employee discounts of up to 50% on all our electrical products

To Apply

Come and make your mark with this global leader by applying today via the Apply Now button.

BRG Group is proud to be an Equal Employment Opportunity Employer.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Training

Industries

• Electrical Equipment Manufacturing

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