Stellenbeschreibung:

Job Role: We are seeking a skilled and compassionate Employee Support Specialist to join our team.About the Job:As an Employee Support Specialist, you will play a vital part in supporting employees with their HR queries. You will be the first point of contact for employees, providing guidance and support on HR policies and procedures.Key Responsibilities:Own employee queries about HR policies and procedures, understand their needs, investigate options, seek solutions, and partner with other HR colleagues to resolve the queries.Work closely with warehouse leaders to support with absence and discipline cases.Collaborate with managers to draft and deploy a site engagement plan.Actively work in Workday and maintain case trackers, driving timely action where needed.Support employees with their benefits, policy & procedure queries, understand their needs, investigate options, seek solutions, and partner with other HR colleagues to resolve the queries.Guide and train employees and managers in the HR systems and service delivery model.Support the delivery of the HR Cycle with co-ordination and administration related to hiring, onboarding, annual performance management, job moves, exit, etc.Implement a comprehensive communication plan to ensure all company and site updates reach all associates, utilizing various channels such as notice boards, TV screens, start-of-shift briefs, etc.Ensure the accuracy, compliance, and effectiveness of various HR-related documents. Key documentation review responsibilities could include Employee Records, HR Policies & Procedures, Compliance Auditing, and Benefits & Compensation. Mitigate potential legal and compliance risks through diligent review and maintenance of documentation.We Need:Passionate individuals who are driven to deliver great employee experiences. We need people with empathy and drive to take care of every employee's query.

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