Business Program Manager (m/f/d)

Business Program Manager (m/f/d)

For our client, a leading multinational technology company specialising in internet-related services and products, we are currently seeking an Business Program Manager (m/f/d) for a temporary assignment based in Munich.

Ref.: 116594

Your Tasks:

As a Business Program Manager, you will independently lead project and program management activities throughout the full lifecycle, from strategy through execution. You will be responsible for managing cross-functional initiatives, aligning stakeholders, and driving business outcomes. Your work will span multiple teams, with a focus on cloud adoption, customer engagement, and enabling strategic growth across a portfolio of high-impact programs.

Key Responsibilities

Program & Project Execution

Own end-to-end project lifecycle and delivery
Create project roadmaps, define deliverables, and track execution against milestones.
Identify risks and mitigation strategies; conduct full risk assessments
Ensure compliance with privacy and data governance policies

Cross-Functional Collaboration

Build strong relationships with stakeholders across Strategic Accounts, Google Cloud Customer Experience, Product Areas, and Go-to-Market teams
Lead the strategy aligned with advancing customer relationships, cloud consumption, and deal progression
Collaborate with product and service experts to influence customer-centric solutions

Process Improvement

Establish scalable and sustainable processes
Identify areas for automation and process optimization
Promote adoption and continuous improvement across teams

Data-Driven Insights

Conduct deep-dive analysis and generate strategic recommendations
Develop and monitor program KPIs and OKRs; use insights to guide actions and communicate impact to executive leadership

Customer Engagement

Design and lead customer engagement strategies for high-value accounts
Partner with customer-facing teams to enhance satisfaction, retention, and value realization
Support sales enablement, strategic missions, and consulting engagements

Strategic Communications

Deliver compelling communications to stakeholders at all levels
Create and present executive-level reports and proposals
Influence decisions through consultative and storytelling approaches

Your profile:

5+ years of experience in:
Program management, customer engagement, or enterprise sales
Sales operations, consulting, or strategic initiatives
Bachelor's degree or equivalent practical experience
Proven experience managing cross-functional programs in a cloud or technology environment
Experience working directly with executive-level stakeholders

Top Hard Skills

Program & Project Management
Cloud Technology or SaaS Product Knowledge
Customer & Enterprise Sales Engagement
Data Analysis & Synthesis
Risk & Resource Management
Strategic Planning & Execution

For over 30 years, Nash direct has been helping remarkable people to win exciting roles at world-leading technology companies in Germany. Our Mission is to give our employees the best possible experience in working with us.Interested? Then we would love to receive your application!

Marlena Marzano Monterosso
Senior Recruiter
Nash direct GmbH
Leonrodstraße 52
80636 München
Mobile: +49 (0)151 11 32 34 15
Email: [email protected]