Cargo Charter Broker (w/m/d)

Overview

Join to apply for the Cargo Charter Broker (w/m/d) role at Chapman Freeborn Airchartering in Frankfurt, Germany. We are looking for an experienced Cargo Charter Broker to join the team. The successful candidate will be passionate about the aviation industry, target and goal driven and have experience in sales/brokerage with a background in cargo.

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The runway to success in global aviation begins here…

Purpose of the Role

• To manage all aspects of a Cargo charter flight from initial request to putting offers together, following up with client and carrying through to booking and handling of flight operation to its completion.
• To maximise business opportunities by offering tailored solutions to meet client requirements within budgetary and operational restrictions whilst making suitable profit for the company.
• To generate and manage a portfolio of clients and actively develop new business through initiative including following up on new leads, client recommendations and networking opportunities.

Responsibilities

• Communicate effectively with aircraft providers for offers.
• Negotiate with aircraft providers when necessary to procure best value for clients.
• Ensure timely offer with detailed and accurate information is provided for clients.
• Follow up regularly and work towards confirmation.
• Ensure all contracts, insurance and regulatory matters are accurate, legally compliant and that company requirements are met.
• Verify supplier contract in detail and ensure all terms comply with company charter agreement.
• Issue flight brief with all flight related information.
• Liaise with clients to identify requirements and source suitable, competitive aircraft charter solutions.
• Maintain and develop relationships with both key clients and new business leads to maximise business opportunities and increase client loyalty in an industry where client retention is never guaranteed.
• Ensure client is always kept informed of any development linked to specific bookings.

Qualifications

• Minimum 2 years of experience in a sales role within cargo aviation
• Knowledge of the local market
• Background in cargo charter sales
• Team player to work in a fast-paced environment
• Strong relationship building, account management & customer service skills
• Ability to successfully balance client needs with business objectives

What We Offer

• Opportunity to join a global company and be part of a diverse international team
• Professional development and career opportunities
• Unlimited access to thousands of courses on LinkedIn Learning platform

With more than 50 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world’s leading logistics providers, multinational corporations, travel partners, and well-known names from the entertainment business.

Chapman Freeborn is a family member of Avia Solutions Group, a leading global aerospace services group with almost 100 offices and production stations providing aviation services and solutions worldwide. Avia Solutions Group unites a team of more than 11.500 professionals, providing state-of-the-art solutions to the aviation industry and beyond.

Equal Employment Opportunity - Chapman Freeborn provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service and Sales
• Industries: Airlines and Aviation, Freight and Package Transportation, and Transportation, Logistics, Supply Chain and Storage

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