Chief Operations Officer

Graphisoft empowers teams to design great buildings through award-winning software solutions, learning programs, and professional services for the AEC industry. Our products support OPEN BIM for workflow transparency, longevity, and data accessibility for built assets. Archicad , the architects’ BIM software of choice, offers a complete end-to-end design and documentation workflow. BIMx , the popular mobile and web BIM app, extends the BIM experience to all stakeholders. BIMcloud , the industry’s first cloud-based team collaboration solution, enables real-time collaboration globally. DDScad solutions support MEP design tools, calculations, and comprehensive documentation. Graphisoft is part of the Nemetschek Group. To learn more, visit

About The Role

The COO will focus on internal operations supporting Graphisoft’s strategic growth, customer satisfaction, and market leadership. Responsibilities include fostering a high-performance culture, ownership of Customer Delight, CRM, ERP interactions, and global scorecarding. The role emphasizes process, project, business and sales operations, data management, and AI strategy implementation.

Key responsibilities

• Act as a strategic leader on the Executive Team to uphold Graphisoft’s operational standards.
• Drive continuous improvement in quality, efficiency, productivity, costs, profits, and control measures.
• Collaborate to develop and improve systems, processes, controls, and procedures for operational efficiency and customer service.
• Provide accurate reports on operational performance, including the Balanced Scorecard.
• Lead and develop an operational team across multiple locations and functions within a matrix organization.
• Work with management to develop infrastructure plans supporting organizational growth.
• Foster a success-oriented, accountable environment.

The ideal COO combines execution expertise with change leadership, overseeing strategy implementation and driving results while leading new initiatives.

Required Skills Include

• Strong analytical, managerial, communication, and change leadership skills.
• Experience with the Balanced Scorecard approach.
• Proficiency in P&L management and business planning.
• Corporate management experience.
• Financial planning and strategic vision.
• Process improvement promotion.
• Forecasting, marketing, business development, and budget development skills.
• People development and customer focus.
• Familiarity with ARIS and APQC processes is a plus.

Relevant Experience Required

• Minimum 15 years of senior management experience.
• Deep industry understanding including risk, compliance, and regulations.
• Knowledge of accounting principles, budgeting, financial statements, and capital planning.
• Proven strategic leadership ability.
• Bachelor’s degree in business, accounting, finance, or related field; MBA preferred.

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