Client Implementation Analyst Switzerland (f/m/x)

Client facing job. We are searching for an Implementation Analyst, who will be involved into high- & medium-complexity projects for Corporate clients in our European Center of Excellence Berlin. Primary focus will be on Corporate Cash Management products with a possibility to dive into Institutional Cash Management, Trade Finance & Lending and Securities Services infrastructure.

In this role you will be responsible for overall project management, documentation handling, technical setup in bank’s systems as well as coordination with various teams across countries and functions. You will also remain the key point of contact for any customer setup updates and keep maintaining your portfolio of clients. The role implies close cooperation with clients, Sales and Relationship managers and therefore requires strong interpersonal skills and ability to manage expectations of multiple stakeholders.

What We Offer You

Joining Deutsche Bank means joining a global team transforming the world of finance. You'll work alongside some of the industry's top minds and build a valuable network that will support you to build the career you want. You will join a super multicultural and dynamic team, cherishing a friendly and supportive culture, where people are open and approachable.

Your Key Responsibilities

• Perform Project management, coordination and end-to-end implementation of clients to DB platforms and systems
• Act as liaison with the implementation managers in foreign countries and other dynamic Client Deal Team members.
• Act on progress of the project: coordinate documentation to and from client, monitor the project and update client regularly. Be single point of contact for a client.
• Perform product setup, including technical onboarding activities that are part of the cash management structure and coordinate these activities in foreign countries
• Coordinate flow of documentation to and from client, prepare contractual documentation, collect and verify the information received from clients
• Critical analysis of existing processes across countries and introduction of more efficient and lean practices

Your Skills And Experience

• Proved Project Management skills and continuous improvement capabilities
• Strong interpersonal and communication skills, verbally and in written in English and German. Strong client focus
• Ability to withstand stress, organize and set priorities to meet deadlines/targets whilst remaining responsive, calm and attentive to client needs, problem-solving mindset
• Ability to take full ownership and responsibility across the Cash Management organization, accurate, first time right attitude. Strong focus on solution delivery.
• Make decisions with guidelines and policies to avoid risks
• Excellent use of Microsoft Office and data mining abilities
• High Degree certification in the economics areas will be an advantage

What We Offer

• Emotionally and mentally balanced - We offer consultation in difficult life situations as well as mental health awareness trainings.
• Physically thriving - We support you in staying physically fit through an offering to maintain personal health and a professional environment.
• Socially connected - You can benefit from PME family service, FitnessCenter Job, flexible working as well as an extensive culture of diversity, equity and inclusion.
• Financially secure - We provide you with financial security not only during your active career but also for the future.

We are committed to fostering a positive, fair and integrative work environment and welcome applications from all people. We strive for a corporate culture where we give our best every day, with responsible action, economic thinking, initiative and goal-oriented cooperation.

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