Stellenbeschreibung:

About Us
Your Personal AI (YPAI) is a fast-growing provider of AI data solutions, founded in 2023. We specialize in delivering bespoke, enterprise-grade AI
services—including data collection (speech, image, video, text, sensor), annotation, ML model development, AI consulting, and deployment—while ensuring ethical AI practices, regulatory compliance, and measurable ROI. We already serve a portfolio of established clients in China, Korea, Japan, and the USA, and are now entering our next growth phase: expanding deeper into existing regions while capturing new opportunities in Europe and Australia. We are looking for a Client Success & Delivery Manager who will play a pivotal role in driving business growth, building strong client relationships, and ensuring exceptional project delivery. This is a high-impact position that blends business development, account management, and project management in the rapidly evolving AI industry.


The Role
You will be the bridge between clients, internal teams, and business opportunities—responsible for acquiring new clients, nurturing existing
accounts, and ensuring smooth, on-time delivery of projects. Your success will directly influence YPAI’s revenue growth, client retention, and market presence.

Ideal Candidate Profile – Client Success & Delivery Manager (AI Solutions)
Based in Eastern EU (e.g., Poland, Ukraine) with B1–B2 Chinese and strong English skills. Brings 30%+ knowledge of AI workflows (data collection, labeling, annotation) and proven success in business development or project management in the AI/data solutions sector. Skilled in client acquisition, account growth, and project delivery, using tools like Excel, Asana, Trello, HubSpot, Slack, and WeChat. Excels in time management, negotiation, and client relationship building, with a strong plus for existing industry networks. Role covers acquiring/expanding clients in EU, USA, Australia, and China, managing contracts, overseeing invoicing/payments, and ensuring on-time, quality project delivery with the project management team.