Cloud Engineering Manager

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include top public cloud and silicon providers, and industry leaders across sectors. The company is founder-led, profitable, and growing, with a global distributed team of 1200+ colleagues in over 75 countries. Teams meet periodically in person at various locations worldwide.

The role offers an opportunity for a technologist passionate about Linux and Cloud technologies to build a career with Canonical and drive success for users of Ubuntu and open source products. If you are enthusiastic about open source development and technology, you'll enjoy working with industry-leading professionals at Canonical.

The BootStack team designs, builds, and operates modern distributed systems on private infrastructure, working with technologies like Kubernetes and OpenStack in a fast-paced environment. As a Cloud Engineering Manager, you will oversee the day-to-day Managed Service operations for customer environments, including customer service, operations, and product improvement, collaborating closely with customers, engineering, and operations teams.

Location: This is a globally remote role.

The role entails:

• Managing an engineering team to optimize development and operations quality and velocity
• Monitoring team health indicators
• Implementing disciplined engineering and operational processes
• Representing the BootStack team with stakeholders, customers, and external teams
• Focusing the team on priorities, milestones, and deliverables
• Meeting service level agreements for global customer deployments
• Delivering quality managed services in a timely manner

What we are looking for in you:

• Bachelor's (or equivalent) degree in a technology field
• Proven experience in software delivery (Python, Go, C, C++, Java, or similar) and/or managing operations teams
• Experience with OpenStack
• Strong commitment to testing methodologies and maintainable code
• Linux system administration experience, Ubuntu/Debian preferred
• Excellent communication and collaboration skills
• Experience with agile methodologies
• Experience managing distributed teams
• Technical understanding of complex distributed systems
• Knowledge of cloud topologies and technologies
• Willingness to travel up to 20% for team and customer meetings

What we offer:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Annual compensation reviews and performance bonuses
• Additional benefits reflecting our values, including holiday leave, parental leave, wellness programs, travel opportunities, and more

About Canonical: Canonical is a pioneering tech company leading the open source movement, publishing Ubuntu, a key platform for AI, IoT, and cloud computing. We hire globally and set high standards for our team, encouraging excellence and innovation. Working remotely since 2004, we foster a forward-thinking, collaborative environment.

Canonical is an equal opportunity employer: We value diversity and are committed to providing fair consideration to all applicants, regardless of background or identity.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Software Development

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