Stellenbeschreibung:

Job Summary:

Responsible for the support and enhancement of the organization’s IT infrastructure, systems, and services across fleet and office departments. This includes ensuring the smooth operation of business-critical applications, supporting end-users and coordinating with external vendors.




Key Responsibilities:

· Monitor, support and troubleshoot core IT systems, including servers, networks, and business applications.

· Plan and implement IT projects that support fleet operational needs.

· Provide technical support to staff, troubleshoot issues, and ensure optimal system performance.

· Collaborate with department heads to analyze IT needs and provide tailored technology solutions.

· Manage hardware and software procurement, asset management, and lifecycle planning.

· Coordinate with third-party service providers and software vendors to ensure reliable and cost-effective solutions.

· Train staff on software usage, cybersecurity best practices, and IT policies.

Key Skills & Tools:

· Strong understanding of networking, system administration, and enterprise IT systems.

· Experience with Microsoft 365, Active Directory, endpoint and mobile device management tools.

· Knowledge of cybersecurity standards and best practices.

· Project management and cross-functional coordination skills.

· Ability to communicate technical information to non-technical audience.

· Familiarity and experience with administering Cruise Line Property Management and/or Hotel systems and supporting the fleet/office users:

o Marine Exchange MXP PMS, POS, PEM – mobile and desktop applications (hardware and software administration and user support).

o TV, VOD and Digital Signage Systems

o Audio and Background Music Systems

o Hotel Lock systems

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NOTE / HINWEIS:

EN: Please refer to Fuchsjobs for the source of your application

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