Customer Experience Specialist- German or Dutch Speakers with Relocation package

Stellenbeschreibung:

Customer Experience Specialist- German or DutchSpeakers with Relocation package

Locations: Lisbon, Porto, Avairo, Braga

Looking for a fresh start or your next big step abroad? Join a vibrant, multicultural team in Lisbon or Porto and work with some of the worlds most iconic global brands . As a Bilingual Customer Experience Specialist , youll help people every day while building a meaningful, international career all while enjoying life in one of Europes most beautiful countries.

Whats in It for You?

Competitive Salary: 13,000 15,500 annually
️ Meal Allowance: Enjoy daily meals on us
Transport Support: Make commuting easy
???? Health Insurance: Full coverage from day one (free after 6 months)
Performance Bonuses: Earn more when you do well
️ Relocation Assistance: Well support you every step of the way

What Youll Be Doing

As a Customer Experience Specialist , youll be the first point of contact for customers via phone, chat, email, and social media . Your goal? Offer helpful, friendly, and effective support that leaves every customer smiling.

Your responsibilities include:

Assisting customers with orders, product info, and tech support
Managing queries across multiple communication channels
Adapting your tone and style to match each brands voice
Resolving complex issues with patience and empathy
️ Logging cases and keeping records accurate and organized

Youd Be a Great Fit If You:

Speak fluently in French and English
Have some customer support experience (phone, email, or chat) a plus, not a must
Are tech-savvy or enjoy problem-solving
Communicate clearly, multitask well, and stay calm under pressure
Bring a positive attitude and a people-first mindset

Why Youll Love It Here

This isnt just another job its a chance to grow, explore, and thrive in a supportive international workplace. From career progression to cultural discovery, were here to make your journey count.