Stellenbeschreibung:

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.




Are you ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives.

As a Customer Partner, you'll be at the forefront of driving proactive account growth with existing and new clients in Germany. Your responsibilities will include developing strong relationships with customers and key business executives, answering to client queries and identifying new business opportunities among these customers. Through this role you will be responsible to:

• Serve as the main point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profit and growth
• Develop trusted advisor relationships with customer stakeholders and executive sponsors
• Ensure timely and successful delivery of solutions according to customer needs and objectives
• Communicate progress of initiatives to internal and external stakeholders



You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience:

• Proven work experience (5+ years) in account management or IT services sales
• Ability to communicate, present, and influence key stakeholders at all levels, including executive and C-level
• Experience with CRM software and Microsoft 365
• Profound knowledge of IT challenges of manufacturing customers
• Industry knowledge in the relevant industries or sub-industries
• Excellent listening, negotiation, and presentation skills
• Experience delivering client-focused solutions
• Ability to manage multiple projects and demands while maintaining attention to detail

Preferred Skills and Experience

• Bachelor's degree or Master's degree
• Consultative selling experience in technical solutions
• Relationship management experience
• Subject matter expertise in 1+ areas (e.g. Cloud, Network, Cybersecurity, AI, ...)
• Cross-functional team management experience
• Communication skills in a complex matrix with clients, external and internal partners as well as cross-functional teams



With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.




JBGL1_DE

NOTE / HINWEIS:

EN: Please refer to Fuchsjobs for the source of your application

DE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung