Stellenbeschreibung:

🌟 Customer Success Manager – German Speaking Location: Munich (Hybrid/Remote Options)Industry: SaaS / TechnologyLanguage Requirement: Fluent German#Salary: Circa €55,000 base plus bonus Join a high-growth SaaS company as a Customer Success Manager, where you’ll play a key role in supporting and growing relationships with strategic clients across the DACH region. This is a great opportunity to work with a product that's making an impact, backed by a collaborative and people-first culture.🚀 What You’ll DoDrive Customer Success & GrowthBuild strong relationships with key accounts, ensuring satisfaction, retention, and identifying opportunities for upsell and expansion.Lead Customer ProgramsPlan and coordinate initiatives to ensure customers get maximum value from the platform. Champion adoption and engagement across user teams.Own Projects & RenewalsSupport pilots, renewals, and expansion projects, working closely with cross-functional teams to deliver outstanding results.Collaborate Across TeamsAct as a trusted advisor, aligning customer goals with internal teams including Delivery, Product, and Sales.Stay Engaged & AlignedHost regular check-ins and strategic meetings, including on-site visits and quarterly reviews, to deepen partnerships and maintain alignment.✅ What You’ll Bring2+ years of experience in Customer Success, Account Management, or a similar client-facing role.Fluent German (written and spoken) – essential.Strong multitasking, project execution, and time management skills.A proactive, empathetic, customer-first mindset.Experience working in a SaaS or technology environment – preferred but not essential.

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