Stellenbeschreibung:

Location: Berlin, Germany
Salary Range: €50,000 – €55,000



A global technology solutions provider with over 30 years of industry experience is seeking a Data Centre Engineer/Workplace Technologies Support (WTS) Engineer to join their Berlin-based team. This company specialises in delivering comprehensive connectivity and infrastructure services, from structured cabling to fully managed IT solutions, supporting clients across multiple sectors.

With a strong focus on people, diversity, and inclusion, the organisation prides itself on fostering a collaborative, challenging, and rewarding work environment. This role offers an exciting opportunity to be part of a dynamic and expanding international team.



Role Overview

As a Workplace Technologies Support Engineer, you will be on the frontline of delivering high-quality IT support services, including IMAC (Install, Move, Add, Change), decommissions, and incident management. The role involves a mix of hands-on technical tasks, project support, and coordination with internal teams and external vendors.

Working Hours: 09:00 – 17:00 (Monday to Friday)
On-site presence required
Shift work or on-call support may be required (to be agreed upon as needed)



Key Responsibilities
• Manage and deliver mid-sized IT infrastructure projects
• Escort and coordinate with third-party vendors
• Build, rack, and connect network/server hardware in data centre environments
• Monitor and resolve tickets using ITSM platforms (e.g., ServiceNow)
• Perform break-fix tasks on network hardware (e.g., HDD, SSD, power supplies, memory, NICs)
• Conduct testing, fault finding, and troubleshooting of copper and fibre cabling
• Execute all types of patching (data, voice, copper, fibre)
• Configure static IP addresses and ILO on servers
• Maintain cable management systems and update documentation
• Provide weekly status reports and maintain inventory of cables and optics
• Manage shipments, RMAs, and maintain cleanliness and order in storage areas


Ideal Experience & Skills
Essential:
• Previous experience in a corporate IT or financial services environment
• Strong understanding of Workplace Technology services (IMAC/D, cabling, decommissions)
• Skilled in structured cabling and fault diagnosis using test equipment
• Proficient in Microsoft Office Suite
• Ability to work independently and collaboratively in a high-pressure setting
• Strong multitasking, prioritisation, and organisational skills
• Familiarity with asset management and IT ticketing systems
• Experience with change management and IT service delivery processes
• Ability to mentor and onboard junior team members
Desirable (but not required):
• COMPTIA Server+ / Network+
• BICSI Technician Training
• CDCTP®, CDCMP® or other data centre certifications
• Cisco CCNA (Data Centre track)
• ITIL® Foundation certification



If you have a hands-on technical background and thrive in a fast-paced, structured environment, this role could be a great fit. Join a global team and help deliver mission-critical infrastructure support to some of the world's most demanding environments.