Data Center Engineering Operations Technician (w/m/d)

Data Center Engineering Operations Technician (w/m/d)

Join to apply for the Data Center Engineering Operations Technician (w/m/d) role at Amazon Web Services (AWS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We are looking for a Data Center Engineering Operations Technician to join our expanding Infrastructure Operations team. Data Center Engineering Operations Technician is a hands-on electrical and mechanical equipment troubleshooting and operation responder.

Key job responsibilities:

• SAFETY: Follow and maintain the highest safety standards and diligently encourage a world-class safety culture.
• ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE: Operational experience and familiarity with electrical and mechanical equipment.
• Troubleshoot events within internal Service Level Agreements (SLA’s)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking.
• Supervise contractor or Engineering Operations Technicians to ensure proper operation and maintenance of all facility equipment.
• Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics.
• Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts.
• Lead the root cause analysis for operational issues, and conduct meetings with Subject Matter Experts (SMEs) to finalize mitigation strategies.

Physical requirements:

• Manual handling and lifting of equipment may be required.
• Ability to work shifts (morning, late and night)
• On-call rotation reaction to off-duty emergency calls
• Work at heights and from ladders; in a noisy environment with ear protection
• Perform physical tasks during the shift

About The Team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

Basic Qualifications

• Apprentice/trades certified or diploma in an Electrical/ Mechanical field or equivalent recognized training.
• Broad operational knowledge and experience with electrical and mechanical equipment.
• Good English communication

Preferred Qualifications

• Data Center engineering experience or relevant job-related experience
• Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
• Familiar with Building Management System (BMS) and Electrical Power Monitoring System (EPMS) control systems and data collection/trending.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

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