Digital Workspace Lead

Overview

In a nutshell: As a Digital Workspace Lead DE, you will take on a key role within our German Digital Workspace team, driving the stability, performance, and scalability of our local IT operations. You’ll combine hands-on technical expertise with leadership and strategic thinking to ensure that our offices and infrastructure run smoothly—supporting our teams in doing their best work every day. You’ll lead a small but dedicated team, guiding technology decisions, fostering a culture of ownership and growth, and continuously improving our processes. From setting up new locations, to managing hardware and software across our German sites, you’ll be the go-to expert ensuring our digital workspace remains reliable, secure, and future-ready. You’ll thrive in an environment that values initiative, accountability, and agility. Whether it's refining IT workflows, rolling out new tools, or responding quickly to infrastructure challenges, you’ll play a crucial role in keeping our operations resilient and efficient.

Tricks of the trade

• Ownership: Lead by example by setting clear goals, fostering independence, and building a strong culture of accountability within the Digital Workspace DE team
• Impact: Drive the growth and maturity of the local IT function by improving team structure, closing process gaps, and ensuring consistently high-quality IT support
• Problem-Solving: Provide technical guidance and hands-on support to help unblock the team on complex operational and technical challenges
• Mentorship: Conduct 1:1s and yearly performance reviews in collaboration with your manager and HR, while coaching team members to grow their skills and ownership
• Collaboration: Work closely with the Dutch team to align strategies, maintain consistency across regions, and promote best practices
• Support: Ensure day-to-day IT operations run smoothly, while enabling the team to scale effectively in line with the organization’s rapid growth
• Our Tech: Atlassian (Jira, Confluence), Google Workspace, Slack, SOTI, Workspace ONE, Windows, macOS, ChromeOS

We’re looking for

• Bachelor’s degree, preferably in IT Management, Computer Networks, or a related field
• A structured, self-driven leader thriving in fast-paced, evolving environments, able to work independently and collaborate effectively
• Curious, analytical, and detail-oriented with a problem-solving mindset focused on prevention as well as resolution
• Approachable and communicative, balancing people skills with technical expertise; experienced in office setups, process improvements, and team support
• Hands-on experience with Atlassian (Jira, Confluence), Google Workspace, Slack
• Skilled in Mobile Device Management platforms such as SOTI or Workspace ONE
• Confident managing hardware environments across Windows and macOS, including onboarding, configuration, and support
• Fluent in German and English
• EU working permit or citizenship
• Willingness to travel occasionally to other company locations (e.g. Amsterdam or Hamburg offices, and fulfillment centers across Germany)

You can look forward to this

• Experience the dynamic atmosphere of an innovative scale-up and become part of a team that achieves great things together
• Work in a motivated, international team and look forward to unforgettable team events
• Enjoy free lunch, snacks and drinks at all our picnic locations – always fresh and delicious
• With 30 days of vacation per year (with a 40-hour week), you ensure the perfect balance between work and relaxation
• We will provide you with a picnic laptop and a smartphone
• Look forward to a variety of discounts, vouchers and other benefits that will sweeten your life
• Travel throughout Germany with your Picnic-subsidized Deutschlandticket
• Stay fit and full of energy - with Lease-a-Bike you can get to work sustainably, healthily and flexibly

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology

Industries

• Retail

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